At a Glance
- Tasks: Manage payroll operations, ensuring accuracy and compliance for clients.
- Company: Join a global tech group with over 25 years in HRM outsourcing.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact by enhancing payroll processes and client satisfaction.
- Qualifications: Experience in payroll management and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
Immediately available, full-time role based in UK Location: Remote, home-based with occasional travel.
Reports To: Head of EMS
About the business:
Employee Managed Services (EMS) is a subsidiary of Group Elephant - a global technology group of companies. EMS has operated for over 25 years in HRM outsourcing, as an operational division of EPI-USE, which has a 30+ year history of implementing more than 1,000 HRM-based solutions around the world. Together we support over 1,000,000 employees globally. EPI-USE is the largest brand within Group Elephant.
The Role:
Due to growth, an exciting opportunity has arisen for a highly skilled and experienced Payroll Manager to join the Employee Managed Service (EMS) team at EPI-USE. As a Payroll Manager in the EMS Business Process Outsourcing (BPO) Payroll team, you will be responsible for overseeing and managing the payroll operations of our organisation’s clients. Your role encompasses payroll processing, business continuity planning, and staff management. You will be responsible for ensuring the accurate and compliant delivery of payroll services to clients while managing a team of payroll professionals. Your expertise in UK payroll regulations, attention to detail, and strong analytical skills will be essential to ensure accurate and compliant payroll processing. Knowledge of other European payrolls is desirable. Hands-on, end to end payroll experience is a major plus. You will be expected to maintain confidentiality at all times, comply with data protection (GDPR) legislation, carry out any reasonable duties as requested by line management and act as the key contact for your payroll clients, ensuring continuous improvement in the process.
If you are a detail-oriented professional with a solid understanding of payroll processes and regulations, we would love to hear from you.
Key Responsibilities:
- Payroll Management: Oversee the end-to-end payroll process for clients, ensuring accuracy, timeliness, and compliance with UK payroll regulations. Address and resolve complex payroll-related enquiries, discrepancies, or errors efficiently. Escalation point for BAU processing issues. Managing the transition of new clients to BPO, which includes conducting knowledge transfer, user acceptance testing (UAT), comparison or parallel runs, and successfully transitioning to the Go Live phase. Develop and improve EMS training materials and lead end user training. Partner with BAU Team Leader to define client’s payroll calendar, task lists and transition cut over checklists. Investigate and implement solutions to enhance payroll processes.
- Business Continuity Planning (BCP): Develop and maintain BCP for BPO and/or technology only clients, as requested, ensuring continuity of service in case of disruptions, disasters, or emergencies. Regularly test and update BCP protocols to mitigate risks and maintain service quality.
- Client Relationship Management: Act as the primary point of contact for clients, addressing enquiries, providing legislative payroll advice, and managing client expectations. Ensure excellent client satisfaction and maintain a good working relationship. Partner closely with the Application Management Service (AMS) team to assist clients with payroll related queries, system upgrades and regression testing.
- Staff Management: Lead and supervise a team of payroll professionals, providing guidance, coaching, and performance management. Coordinate workload distribution, set objectives, and monitor team productivity.
- Compliance and Reporting: Stay informed about UK payroll legislation, tax regulations, and statutory requirements. Ensure clients' payroll practices align with legal standards and oversee the preparation of accurate payroll reports. Assisting the Payroll Quality Risk Compliance Manager with information needed for ISO certification.
- Process Improvement: Identify opportunities for process improvement within the BPO payroll operation, enhancing efficiency and service quality. Collaborate with Lead payroll manager and payroll specialists to streamline processes.
Payroll Manager (Payroll Bureau services on SAP SuccessFactors) employer: EPI-USE
At Employee Managed Services (EMS), we pride ourselves on being an exceptional employer that values innovation, collaboration, and professional growth. Our remote work culture allows for flexibility while fostering a supportive environment where employees can thrive and develop their skills in payroll management. With over 25 years of experience in HRM outsourcing and a commitment to continuous improvement, we offer our team members unique opportunities to contribute to meaningful projects that impact over a million employees globally.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Manager (Payroll Bureau services on SAP SuccessFactors)
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and HR sectors. Let them know you're on the lookout for a Payroll Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your payroll expertise. Join relevant groups and participate in discussions to get noticed by potential employers.
✨Tip Number 3
Practice your interview skills! Prepare for common payroll-related questions and think about how you can demonstrate your knowledge of UK payroll regulations. Mock interviews with friends can help you feel more confident.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you a better chance of standing out. Plus, it shows you’re genuinely interested in joining our team at EMS!
We think you need these skills to ace Payroll Manager (Payroll Bureau services on SAP SuccessFactors)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Manager role. Highlight your experience with payroll processing, UK regulations, and any relevant software like SAP SuccessFactors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at EMS. Share specific examples of your past achievements in payroll management and how you can contribute to our success.
Showcase Your Analytical Skills:As a Payroll Manager, strong analytical skills are key. In your application, mention any experiences where you've used these skills to solve complex payroll issues or improve processes. We love seeing how you think!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at EPI-USE
✨Know Your Payroll Stuff
Make sure you brush up on UK payroll regulations and any relevant European payroll knowledge. Be ready to discuss specific examples from your past experience that demonstrate your expertise in managing payroll processes and resolving complex issues.
✨Showcase Your Leadership Skills
As a Payroll Manager, you'll be leading a team. Prepare to talk about your management style and how you've successfully guided teams in the past. Think of instances where you’ve improved team performance or handled conflicts effectively.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've tackled challenges in payroll processing or client management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Engage with the Company’s Values
Research Employee Managed Services and Group Elephant to understand their mission and values. During the interview, express how your personal values align with theirs and how you can contribute to their goals, especially in terms of client satisfaction and process improvement.
