At a Glance
- Tasks: Lead payroll operations, ensuring accuracy and compliance for our clients.
- Company: Join a global tech company with over 25 years in HRM outsourcing.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and client satisfaction.
- Why this job: Make a real impact by managing payroll for diverse clients and enhancing service quality.
- Qualifications: 5+ years in payroll management with strong leadership and analytical skills.
The predicted salary is between 45500 - 53000 £ per year.
Immediately available, full time role based in UK Location: Homebased with occasional travel.
Reports To: Head of EMS
Salary range: £45,500 to £53,000
About the business:
Employee Managed Services (EMS) is a subsidiary of Groupelephant.com - a global technology company. EMS has operated for over 25 years in HRM outsourcing, whilst our parent company, EPI-USE, has a 30+ year history of implementing more than 1,000 HRM-based solutions around the world. Together we support over 1,000,000 employees globally.
The Role:
Due to growth, an exciting opportunity has arisen for a highly skilled and experienced Payroll Manager to join the Employee Managed Service (EMS) team at EPI-USE. As a Payroll Manager in the EMS Business Process Outsourcing (BPO) Payroll team, you will be responsible for overseeing and managing the payroll operations of our organisation’s clients. Your role encompasses payroll processing, business continuity planning, and staff management. You will be responsible for ensuring the accurate and compliant delivery of payroll services to clients while managing a team of payroll professionals. Your expertise in UK payroll regulations, attention to detail, and strong analytical skills will be essential to ensure accurate and compliant payroll processing. Knowledge of other European payrolls is desirable.
You will be expected to maintain confidentiality at all times, comply with data protection (GDPR) legislation, carry out any reasonable duties as requested by line management and act as the key contact for your payroll clients, ensuring continuous improvement in the process.
If you are a detail-oriented professional with a solid understanding of payroll processes and regulations, we would love to hear from you.
Key Responsibilities:
- Payroll Management: Oversee the end-to-end payroll process for clients, ensuring accuracy, timeliness, and compliance with UK payroll regulations. Address and resolve complex payroll-related enquiries, discrepancies, or errors efficiently. Escalation point for BAU processing issues. Managing the transition of new clients to BPO, which includes conducting knowledge transfer, user acceptance testing (UAT), comparison or parallel runs, and successfully transitioning to the Go Live phase. Develop and improve EMS training materials and lead end user training.
- Business Continuity Planning (BCP): Develop and maintain BCP for BPO and/or technology only clients, as requested, ensuring continuity of service in case of disruptions, disasters, or emergencies. Regularly test and update BCP protocols to mitigate risks and maintain service quality.
- Client Relationship Management: Act as the primary point of contact for clients, addressing Payroll-related enquiries and providing legislative payroll advice. Manage client expectations to ensure confidence, continuity of service, and timely resolution of issues. Build and maintain strong working relationships with clients. Partner closely with the Application Management Service (AMS) team to assist clients with payroll related queries, system upgrades and regression testing. Provide client-side payroll support during transitions. Support clients through payroll system upgrades and change initiatives, ensuring minimal disruption to payroll. Assist clients during testing cycles to validate payroll accuracy following system changes or upgrades.
- Staff Management: Lead and supervise a team of payroll professionals, providing guidance, coaching, and performance management. Coordinate workload distribution, set objectives, and monitor team productivity.
- Compliance and Reporting: Stay informed about UK payroll legislation, tax regulations, and statutory requirements. Ensure clients' payroll practices align with legal standards and oversee the preparation of accurate payroll reports. Assisting the Payroll Quality Risk Compliance Manager with information needed for ISO certification.
- Process Improvement: Identify opportunities for process improvement within the BPO payroll operation, enhancing efficiency and service quality. Collaborate with Lead payroll manager and payroll specialists to streamline processes.
Qualifications & Experience:
- Hold a Payroll related qualification e.g., CIPP and/or proven experience in payroll management (at least 5 yrs), including managing employees (BPO experience would be desirable).
- Experience processing payroll using SAP Payroll and or Success factors (ECP).
- In-depth knowledge of UK payroll legislation, tax regulations, and Pension auto enrolment legislation (EMEA payroll desirable).
- Experience in developing and implementing Business Continuity Plans (BCP) for payroll operations.
- Strong leadership, organisational, and communication skills, and the ability to work independently or as part of a team.
- Ability to manage and motivate a team of payroll professionals effectively.
- Excellent problem-solving and decision-making abilities.
- Proven ability to meet deadlines and manage multiple demands with a clear sense of prioritisation.
- Proficiency in payroll software and advanced Microsoft Excel skills.
Payroll Manager (SAP SuccessFactors) in Derby employer: EPI-USE
At Employee Managed Services (EMS), we pride ourselves on being an exceptional employer that values employee growth and development. Our home-based work culture, combined with occasional travel opportunities, fosters a flexible and supportive environment where you can thrive as a Payroll Manager. With over 25 years in HRM outsourcing and a commitment to continuous improvement, we offer competitive salaries, comprehensive training, and the chance to work with a diverse team dedicated to delivering top-notch payroll services to clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Manager (SAP SuccessFactors) in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Payroll Manager role.
✨Tip Number 2
Prepare for interviews by practising common payroll-related questions. We suggest you also brush up on UK payroll regulations and be ready to discuss how you’ve handled complex payroll issues in the past.
✨Tip Number 3
Showcase your leadership skills! As a Payroll Manager, you’ll be leading a team, so be prepared to share examples of how you’ve successfully managed and motivated others in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Payroll Manager (SAP SuccessFactors) in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Manager role. Highlight your experience with payroll processing, UK regulations, and any relevant qualifications like CIPP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at EMS. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills:Since attention to detail and analytical skills are key for this role, make sure to include examples of how you've successfully managed payroll operations or resolved complex issues in the past. We love seeing those problem-solving abilities in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at EPI-USE
✨Know Your Payroll Stuff
Make sure you brush up on UK payroll regulations and any relevant legislation. Be ready to discuss your experience with SAP Payroll and SuccessFactors, as well as any BPO experience you have. This will show that you’re not just familiar with the basics but also have a solid grasp of the complexities involved.
✨Showcase Your Leadership Skills
As a Payroll Manager, you'll be leading a team, so be prepared to share examples of how you've successfully managed and motivated staff in the past. Think about specific situations where you’ve resolved conflicts or improved team performance, and be ready to discuss these during the interview.
✨Demonstrate Problem-Solving Abilities
Expect questions that test your problem-solving skills, especially regarding payroll discrepancies or compliance issues. Prepare some real-life scenarios where you identified a problem, implemented a solution, and what the outcome was. This will highlight your analytical skills and attention to detail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their payroll processes, team dynamics, and how they handle business continuity planning. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
