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- Tasks: Support the Global Product Delivery team by enhancing processes and managing documentation.
- Company: EPI-USE Labs transforms SAP landscapes for clients worldwide with innovative software solutions.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for personal growth.
- Why this job: Join a dynamic team focused on problem-solving and continuous learning in a supportive culture.
- Qualifications: Two years in IT, strong communication skills, and a passion for collaboration are essential.
- Other info: Based in Manchester, this role offers potential for global exposure and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
At EPI-USE Labs, we help clients transform their SAP landscape and solve business challenges. Our software, value-added solutions and managed services create more powerful and secure SAP and SAP SuccessFactors systems, saving our clients time and resources.
This position is critical to the creation and enhancement of processes for the Global Product Delivery (GPD) Operations team, which facilitates the strategic and operational implementation of standardized delivery of solutions and services worldwide.
Your goals in this role will be to:
- Identify and remove barriers in the Sales process by ensuring pricing and delivery models are well understood and internally supported by internal systems and processes
- Assist with identifying and assigning pre-sales support resources to enable effective scoping, design, pricing and responses to RFPs
- Provide inputs on the standardisation of product delivery across regions
- Manage, maintain and enhance delivery documentation and collateral
- Liaise with various stakeholders to action process improvements
- Track development plan objectives and appropriately assign engagements to teams that provide opportunities for learning and development
What do we value?
This role might be for you if:
- You have strong interpersonal skills and an ability to foster relationships throughout the organization
- You are an excellent communicator in multiple environments
- You would enjoy the opportunity to liaise with other members of Project Delivery Operations (PD-Ops), GPD and Product Management to drive improvements in processes and software
- You would take a genuine interest in helping GPD solve difficult problems using various platforms and technologies
- You are organised, punctual, and persuasive with details, facts and supporting data
- You can collaboratively develop career plans; track related tasks, goals and objectives to support people development, growth and advancement
- You would enjoy learning and supporting in-region policies and procedures related to onboarding, training, attendance, leave, travel expense reimbursement, etc.
- You are coachable, committed to change and open to embracing new ideas and perspectives
- You are intellectually curious and have a desire for continuous learning and improvement
Responsibilities:
- Assign pre-sales consultants to sales leads/client calls
- Select the appropriate team to implement product deliveries, ensuring that skills/attributes are balanced with opportunities for growth and development
- Develop and track personal development plans for team members and ensure everyone gets opportunities to meet their own goals
- Liaise with team leaders on the day-to-day status of projects to ensure the appropriate processes, documentation and collateral are available to delivery consultants
- Fulfill general HR activities, with specific rules when the team leader should be involved
- Proactively assess internal processes, procedures and technology platforms for improvement and/or automation opportunities
Experience and skills required:
- At least two years of experience in IT industry
- Team player and capacity to collaborate with internal and external partners
- Fluent English language speaking and writing skills
- Fluent language skills for the market in which you will work
- Motivated to deliver a high standard of work
- Proven dedication to growth and development of skills
- Ability to identify issues and connect with internal business partners
- Strong analytical skills and attention to detail
- Willingness to learn new processes and technologies
The following would be an advantage:
- Additional languages to a fluent standard
- Experience implementing and using EPI-USE Labs software
- Some experience within the SAP industry and understanding of ERP applications
- Experience in dealing with multiple/global business functions
Position based at the EPI-USE Labs office in Manchester (hybrid). The role may include minimal travel.
Compensation and benefits: Market-related salary and benefits, taking qualifications and experience into account.
If you are interested in applying for this position, please send your CV or request for further information to Jane Dodgson via jane.dodgson@labs.epiuse.com.
About EPI-USE Labs: With over 42 years of experience, EPI-USE Labs is a global company providing software solutions and managed services to over 1,800 clients across 55 countries. We help our clients transform their SAP landscapes, and optimize the performance, management and security of their SAP and SAP SuccessFactors systems.
Product Delivery Operations Associate employer: EPI-USE Labs GmbH
Contact Detail:
EPI-USE Labs GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Delivery Operations Associate
✨Tip Number 1
Familiarise yourself with EPI-USE Labs' software and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of EPI-USE Labs on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specifics of the Product Delivery Operations Associate role.
✨Tip Number 3
Prepare to discuss your experience in IT and any relevant projects you've worked on. Be ready to highlight how your skills align with the responsibilities of the role, especially in process improvement and team collaboration.
✨Tip Number 4
Showcase your analytical skills by preparing examples of how you've identified issues and implemented solutions in previous roles. This will resonate well with the expectations for the Product Delivery Operations Associate position.
We think you need these skills to ace Product Delivery Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the IT industry, particularly any roles that involved collaboration with internal and external partners. Emphasise your strong analytical skills and attention to detail, as these are crucial for the Product Delivery Operations Associate role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your previous experiences align with the responsibilities outlined in the job description, such as managing delivery documentation or liaising with stakeholders.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to communicate effectively in various environments. This could be through past projects, presentations, or team collaborations.
Highlight Continuous Learning: EPI-USE Labs values intellectual curiosity and a desire for continuous improvement. In your application, mention any relevant training, certifications, or self-directed learning you've undertaken that showcases your commitment to personal and professional growth.
How to prepare for a job interview at EPI-USE Labs GmbH
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Product Delivery Operations Associate. Familiarise yourself with the key tasks such as liaising with stakeholders, managing delivery documentation, and identifying process improvements. This will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, be prepared to discuss examples of how you've successfully built relationships in previous positions. Highlight your ability to communicate effectively across different teams and how you've contributed to collaborative projects.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical skills and ability to identify issues. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will showcase your critical thinking and proactive approach.
✨Demonstrate Your Willingness to Learn
EPI-USE Labs values continuous learning and improvement. Be ready to discuss how you've embraced new ideas or technologies in your career. Share any relevant training or courses you've undertaken that align with the role's requirements.
