Enterprise Systems Analyst in Haywards Heath

Are you interested in joining Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users? If yes, join us to make an impact in a fast‑paced and dynamic environment where you’ll play a key role in driving financial accountability, supporting strategic decisions, and enabling sustainable growth. Epassi’s purpose is to boost everyday well‑being. We are a leading provider of employee benefit solutions across Europe.

Your mission at Epassi:

Epassi is wellbeing that works. We are on a mission to be Europe's leading digital employee‑benefits platform. Epassi’s FinApps estate is live across three European markets and expanding rapidly, with Sweden, Netherlands, UK and VIPD going live through 2026 and 2027. This role exists to ensure the platforms serving Finance and CRM teams across those markets run reliably, improve continuously, and scale without incident as the estate grows. Reports directly to the FinApps Application Owner and is embedded closely with Finance teams across all live markets.

Your responsibilities will be:

• Platform Reliability: Ensures the FinApps platforms across all live markets (NetSuite, Cobase, Lucanet and Zone & Co) are monitored daily, and issues are acted on before they reach Finance. Manages user accounts, period management, and configuration changes within the agreed governance framework. Builds and maintains operational runbooks for all core processes.
• Continuous Improvement: Works closely with Finance teams to understand what takes longer than it should, investigates issues back to their root cause, and brings improvement opportunities forward to the Application Owner.
• Scaling Scope: Starts with the FinApps vertical and progressively extends analytical and operational ownership into the wider enterprise systems landscape.
• Enabling AI and Automation: Maintains the platform data quality and operational rigour that AI and automation depend on. Identifies where Finance teams are doing manually what could be automated.

You’ll be successful in this role if you:

• Have hands‑on operational or development experience with NetSuite and broader FinApps estate.
• Possess a genuine analytical mindset.
• Have familiarity with financial operations or bank reconciliation processes.
• Exhibit strong documentation discipline.
• Demonstrate a proactive improvement orientation.
• Have an appetite to grow across a broader systems estate.

What you’ll be doing (daily):

You will keep the FinApps platforms running reliably across all live markets and make them progressively more effective for the Finance teams that depend on them. You will investigate issues, identify where things could work better, and drive improvements forward.

Your language profile: Fluent in English.

Why You Should Join Us:

Be part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians in a company that is constantly evolving. Work with a clear purpose — boosting everyday wellbeing — and create a meaningful, positive impact on both individuals and society.