Epassi is seeking a Client Services Team Leader to manage a high-performing team in a hybrid setup from Haywards Heath. You will own client services processes, drive automation to reduce manual work, and ensure data is handled securely and in compliance with GDPR.
The role reports to the Director of Professional Services and focuses on delivering excellent client service across Europe. You will line manage, recruit, onboard and develop team members, monitor SLAs, and partner with Delivery,
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Client Services Lead — Data, Automation & SLAs in Haywards Heath employer: Epassi
Epassi is an exceptional employer, offering a dynamic work environment in Haywards Heath where finance professionals can thrive and make a meaningful impact on the wellbeing of millions across Europe. With a strong focus on employee growth, Epassi fosters a culture of collaboration and innovation, providing opportunities for professional development while being at the forefront of the rapidly evolving employee benefit solutions sector. Join us to be part of a fast-growing company that values accuracy, process improvement, and teamwork, all while enjoying the flexibility of a hybrid working model.
