At a Glance
- Tasks: Own and manage the product backlog, ensuring smooth delivery and clear communication.
- Company: Join ePass, Scotland's ambitious GovTech scaleup making a real impact.
- Benefits: Enjoy hybrid working, 30 days leave, and professional development opportunities.
- Other info: Be part of a dynamic team focused on innovative digital licensing solutions.
- Why this job: Shape public services and influence meaningful change in a collaborative environment.
- Qualifications: Experience in agile delivery and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Location: Edinburgh / hybrid
Contract: Permanent
Salary: £50,000–£60,000 depending on experience
About ePasse
Pass is Scotland's most ambitious GovTech scaleup, originally born out of CivTech Scotland, now growing its digital licensing platform across public sector markets. We provide reusable digital infrastructure for licensing, permitting and registration services. These services are often complex, policy-driven and operationally fragmented, affecting citizens, businesses, local authorities, regulators and central government.
As our delivery capability grows, we are looking for a Product Owner who can keep that delivery grounded, moving and well-organised. Someone who is close to the backlog, close to engineering, and close enough to clients and users to make good product decisions daily.
You’ll be joining a focused team of AI enthusiasts, product evangelists, senior engineering talent, political strategists, and go to market specialists, in an organisation that is looking to make massive positive impact on the world.
The role
This is an operational product ownership role. You will own the day-to-day running of the backlog, keep delivery moving, and make sure the engineering team always has clear, well-defined work in front of them. You will sit inside the delivery team, and attend standups, run refinement sessions, write stories, resolve blockers and make the decisions that keep sprints on track. You will be the person engineering turns to when something is unclear, and the person who ensures that what gets built reflects what users and clients need.
The role sits at the intersection of service design, engineering and client delivery. You will work closely with our CTO to shape and prioritise the backlog. You will work closely with the engineering team to ensure those items are well-scoped, understood and deliverable.
What you will do
You will own product delivery operations across ePass client engagements, particularly around licensing, permitting and registration services. You will:
- own and maintain the product backlog: groomed, prioritised and ready for delivery at all times
- write and refine user stories with clear, testable acceptance criteria
- run and facilitate backlog refinement, sprint planning and sprint review sessions
- work with engineering daily to clarify requirements, unblock delivery and support sprint execution
- triage incoming requests from clients and internal teams and translate them into well-defined backlog items
- work with service designers and user researchers to ensure delivery is grounded in user needs and service evidence
- distinguish between product configuration choices, service design issues, policy constraints and engineering decisions
- manage and communicate sprint progress clearly to the wider team and to clients
- support testing and acceptance of completed work before release
- flag risks, dependencies and scope creep early and clearly
What we are looking for
We are looking for a reliable, organised and delivery-focused product owner who can keep a team moving without losing sight of what matters. You should bring:
- proven experience owning a backlog in an active agile delivery team
- the ability to write clear, well-scoped user stories that engineers can act on without ambiguity
- strong facilitation skills for refinement, planning and review ceremonies
- comfort making day-to-day prioritisation decisions under competing pressures
- strong communication skills with both technical and non-technical colleagues and clients
- an organised, dependable working style, things don't fall through the gaps
- the ability to work across product, service design, engineering and client teams without losing focus on delivery
Experience with Scottish Government, local government, UK public services, regulated services, GovTech delivery or digital licensing and permitting would be particularly valuable.
Why join ePass
- Join an impact led, highly driven, organisation
- Company pension scheme
- Enhanced maternity / paternity leave
- Hybrid working (2 days per week in Edinburgh office)
- Company meetups and fun culture
- Highly collaborative and supportive work environment
- Professional development and training opportunities
- 30 days of annual leave, plus your birthday off!
This is an opportunity to shape product ownership capability inside a growing and innovative Scottish GovTech company. ePass is working on practical public services where licensing, permitting and registration affect citizens, businesses, public bodies and frontline operations. The work is complex, meaningful and close to real public service delivery.
For a Product Owner who wants to work close to users, stakeholders and delivery teams, this role offers a serious opportunity to influence how public services are understood, shaped and improved.
Product Owner in Broughton employer: ePass
ePass is an exceptional employer that champions innovation and impact within the GovTech sector, offering a collaborative and supportive work culture in the heart of Edinburgh. With a strong focus on professional development, hybrid working options, and generous benefits including enhanced parental leave and 30 days of annual leave, employees are empowered to thrive both personally and professionally while making a meaningful difference in public service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in Broughton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the GovTech space. Attend meetups, webinars, or even local events in Edinburgh. You never know who might have a lead on that perfect Product Owner role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with backlog management and agile delivery. This is your chance to demonstrate how you can keep teams organised and focused.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of public services and digital licensing. Be ready to discuss how your experience aligns with ePass's mission and how you can contribute to their impact-driven goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the ePass team and making a difference in public service delivery.
We think you need these skills to ace Product Owner in Broughton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with agile delivery teams and backlog management, as these are key to what we’re looking for at ePass.
Showcase Your Communication Skills:Since you'll be working closely with both technical and non-technical teams, it’s important to demonstrate your strong communication skills. Use examples in your application that show how you’ve effectively communicated complex ideas in the past.
Be Clear and Concise:When writing your user stories or any other part of your application, clarity is crucial. We want to see that you can write well-scoped, testable acceptance criteria without ambiguity, so keep it straightforward!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at ePass
✨Know Your Backlog Inside Out
As a Product Owner, you'll be expected to manage the backlog effectively. Make sure you understand how to prioritise tasks and write clear user stories. Familiarise yourself with agile methodologies and be ready to discuss how you've successfully managed backlogs in previous roles.
✨Showcase Your Communication Skills
You'll need to communicate with both technical and non-technical teams, so practice explaining complex concepts in simple terms. Prepare examples of how you've facilitated discussions or resolved conflicts in past projects to demonstrate your strong communication abilities.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in product delivery and how you overcame them. Highlight your ability to triage requests and make prioritisation decisions under pressure, as this will be crucial in the role.
✨Understand User Needs and Service Design
Since the role involves working closely with users and service designers, brush up on user research methods and service design principles. Be prepared to talk about how you've incorporated user feedback into product development in the past.
