At a Glance
- Tasks: Ensure installations meet standards, provide technical support, and deliver training sessions.
- Company: Join EPAS Ltd, a leader in sustainable drainage and waste management solutions.
- Benefits: Enjoy private health insurance, 30 days' holiday, and career progression opportunities.
- Other info: Dynamic work environment with a focus on innovation and compliance.
- Why this job: Make a real impact in sustainability while developing your technical skills.
- Qualifications: Experience in technical support and knowledge of MEP systems required.
The predicted salary is between 30000 - 40000 £ per year.
Work Schedule: Monday to Friday (Full-time, in-person role).
About EPAS Ltd: Environmental Products and Services Ltd (EPAS Ltd) is a global leader in sustainable drainage and waste management solutions, including GreaseShield – The Grease Management Solution, FilterShield – Food & Solid Waste Removal, and FlexiPlumb – Flexible Plumbing Fittings. Our globally award-winning products enhance environmental efficiency, reduce carbon footprints, and support circular economy initiatives. With a strong focus on research, innovation, and regulatory compliance, we ensure our solutions meet the highest industry standards.
Key Responsibilities:
- Oversee and review installations to ensure compliance with EPAS product standards, technical guidelines, and UK industry regulations.
- Conduct site visits to assess installation quality and provide technical recommendations.
- Troubleshoot installation or operational issues and provide on-site or remote support.
- Deliver comprehensive training sessions on installation, servicing, and maintenance for technicians, contractors, and customers.
- Act as a key point of contact for customer queries regarding technical aspects of EPAS products.
- Assess customer satisfaction with installations and provide feedback for service improvements.
Technical & Compliance Oversight
- Maintain detailed documentation of service visits, installation reviews, and customer feedback.
- Ensure compliance with industry health and safety regulations during all installation and maintenance activities.
- Collaborate with the team to identify potential design or operational improvements.
- Support customers in optimising product placement and design for maximum efficiency.
Key Requirements:
- Experience in technical support, field service, or installation within a related industry.
- Knowledge of mechanical, electrical, or plumbing (MEP) systems.
- Ability to troubleshoot and resolve installation or operational challenges.
- Strong customer service and communication skills.
- Ability to conduct training sessions and explain technical concepts to various audiences.
- A clean full UK driving licence (as travel to customer sites may be required).
- AutoCAD experience for reviewing and planning installation layouts or technical drawings.
- Familiarity with UK wastewater and drainage industry standards.
- Knowledge of ISO 9001 quality management systems.
Benefits Package:
- Private Health Insurance for the employee, partner, and children (up to age 25) after a 9-month qualifying period.
- Death in Service Life Insurance after the qualifying period.
- 30 Days' Paid Holiday per annum.
- Company pension contribution.
- Company vehicle (if required for travel).
- Free on-site parking.
- Opportunities for career progression and skills development.
- A supportive and dynamic work environment in a growing industry.
How to Apply:
Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to hr@epas-ltd.com with the subject line: "Technical Support & Installation Specialist Application - [Your Name]".
Laboratory Technician (ISO 17025 / ISO 14068) in Newry employer: Epas Ltd
EPAS Ltd is an exceptional employer, offering a supportive and dynamic work environment that prioritises employee growth and development in the sustainable drainage and waste management sector. With a comprehensive benefits package including private health insurance, generous holiday allowance, and opportunities for career progression, EPAS Ltd fosters a culture of innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Laboratory Technician (ISO 17025 / ISO 14068) in Newry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching EPAS Ltd and their products. Understand their values and how they align with your skills. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission in sustainable solutions.
✨Tip Number 3
Practice your technical explanations! You’ll need to convey complex ideas simply, especially during training sessions. We suggest doing mock interviews with friends or family to get comfortable explaining your expertise in MEP systems and ISO standards.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. We believe it shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Laboratory Technician (ISO 17025 / ISO 14068) in Newry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Laboratory Technician role. Highlight your experience with ISO standards and any relevant technical skills that match what we’re looking for at EPAS Ltd.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this position. Share specific examples of your past experiences, especially in technical support or installation, to show how you can contribute to our team.
Show Off Your Communication Skills:Since you'll be training others and dealing with customer queries, it’s important to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Epas Ltd
✨Know Your Standards
Familiarise yourself with ISO 17025 and ISO 14068 standards. Be ready to discuss how your experience aligns with these regulations, as they are crucial for the role at EPAS Ltd.
✨Showcase Your Technical Skills
Prepare to talk about your experience with mechanical, electrical, or plumbing systems. Bring examples of troubleshooting challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Customer Service Matters
EPAS Ltd values strong customer service skills. Think of specific instances where you've successfully handled customer queries or provided training. Highlight your communication style and how you ensure customer satisfaction.
✨Be Ready to Discuss Compliance
Understand the importance of health and safety regulations in installations. Be prepared to discuss how you maintain compliance during your work and any relevant documentation practices you've followed.
