SOC Manager in London

We're looking for a SOC Manager to join our team in London, United Kingdom in a hybrid working mode. In this role, you will lead SOC operations with a strong focus on incident management and response. You will oversee real-time threat detection, guide analysts during investigations and ensure high-quality service delivery. The position emphasizes operational stability and continuous improvement to enhance SOC performance and reduce organizational risk.

Responsibilities

• Oversee incident response processes to ensure timely resolution and escalation
• Manage daily SOC operations including shift coverage and workload distribution
• Guide analysts during active incidents and provide technical leadership in investigations
• Monitor operational metrics such as ticket volumes and incident quality
• Ensure effective use of SIEM and monitoring tools to maintain threat visibility
• Maintain accurate documentation of incidents, processes and compliance requirements
• Coordinate with internal teams and stakeholders during high-severity events
• Identify and implement improvements to drive SOC efficiency and resilience

Requirements

• Strong track record in SOC operations and incident lifecycle management
• Experience leading teams in fast-paced or 24x7 security environments
• Practical knowledge of monitoring technologies and SIEM platforms
• Proficiency in interpreting performance data and identifying trends
• Excellent communication skills for reporting and stakeholder coordination
• Solid understanding of cybersecurity fundamentals and attack vectors
• Familiarity with ticketing systems and process documentation standards
• Problem-solving mindset with ability to act under pressure and prioritize effectively

Nice to have

• Experience in regulated industries or large-scale enterprise security operations
• Exposure to threat intelligence integration and advanced detection strategies
• Certifications such as CISSP, CISM or GIAC

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program