Overview
As Senior ServiceNow Architect you will lead the design and architecture of enterprise-grade ServiceNow solutions that enable digital transformation and scalable workflows. You will bridge cloud, data, and AI domains to craft architectures ensuring security, performance, and extensibility. You’ll influence strategic initiatives, collaborate with experts across practices, and deliver business impact through innovative ServiceNow capabilities. This role offers scope to shape solutions, guide cross-functional teams, and contribute to internal IP and governance processes.
Responsibilities
- Design and architect scalable ServiceNow solutions that meet enterprise requirements
- Ensure adherence to best practices in development, integration, and governance
- Collaborate with clients and partners to translate business needs into architectural designs
- Lead technical decision-making and drive the AI strategy within ServiceNow projects
- Mentor development teams and facilitate knowledge sharing across practices
- Contribute to internal intellectual property and create ServiceNow-based solutions
- Support internal initiatives, including knowledge base maintenance and governance processes
- Participate in practice-related marketing and knowledge-sharing activities
Key requirements
- 12+ years of experience delivering ServiceNow solutions at an enterprise level
- Deep expertise in ServiceNow architecture, platform capabilities, and integration patterns
- Strong leadership and communication skills, with a track record of influencing teams and stakeholders
- Excellent problem-solving abilities and ability to work on complex projects
- ServiceNow certifications such as CSA, CIS, or CAD
- Excellent English communication skills
- Experience with AI-driven initiatives within ServiceNow projects
- Knowledge of emerging ServiceNow modules and ecosystem developments
- leadership
- communication
- problem-solving
- ServiceNow architecture
- platform capabilities
- integration patterns
Senior ServiceNow Architect in London employer: EPAM Systems
Join a dynamic and innovative team in London where your expertise as a Delivery Director will be valued and nurtured. We pride ourselves on a collaborative work culture that fosters continuous improvement and professional growth, offering you the chance to work alongside award-winning teams in the Retail/Consumer Products industry. With a focus on client satisfaction and strategic project delivery, you'll find meaningful and rewarding employment in an environment that champions creativity and technical excellence.
