At a Glance
- Tasks: Lead a global team to enhance system reliability and drive automation using AI.
- Company: Join a forward-thinking tech company in London with a hybrid work model.
- Benefits: Enjoy competitive salary, health coverage, stock options, and unique perks like free lunches.
- Other info: Great opportunities for learning and career growth in a dynamic environment.
- Why this job: Make a real impact on critical systems while fostering a culture of innovation.
- Qualifications: Strong background in Site Reliability Engineering and experience with automation tools.
The predicted salary is between 63000 - 77000 £ per year.
Location: London, UK
Work type: Hybrid
Seniority: Director
Primary skill: Site Reliability Engineering
Posted: 2026-09-29
We're looking for a Director of Site Reliability Engineering to join our team in London, United Kingdom in a hybrid working mode. This role is responsible for driving reliability engineering and operational excellence across global technology platforms while leading the adoption of AI-enabled solutions for automation and efficiency. The position combines strategic leadership with hands-on governance to ensure highly available, resilient systems that align with business and regulatory requirements. As a technology thought leader, you will influence engineering standards, enhance operational frameworks, and foster a culture of continuous improvement across mission-critical environments.
Responsibilities
- Lead and scale a global SRE organization, focusing on engineering excellence and team empowerment
- Collaborate with product, platform, operations, and security teams to embed reliability within SDLC practices
- Define and monitor KPIs for system reliability, performance, and operational efficiency
- Advance automation, Infrastructure as Code approaches, and promote self-healing systems using AI/ML techniques
- Develop robust incident management frameworks and lead major incident response activities for critical systems
- Implement blameless postmortems and deliver systemic improvements across production environments
- Establish observability strategies with standardized tooling for metrics, logs, and tracing to support distributed systems
- Adopt and enforce SRE practices, including SLIs, SLOs, SLAs, and error budgets across services
- Drive resilience strategies with highly available architectures and disaster recovery readiness
- Champion an automation-first culture, leveraging CI/CD pipelines and operational tooling to reduce manual processes
Requirements
- Strong background in Site Reliability Engineering, DevOps, or platform operations in complex, distributed environments
- Expertise in observability platforms, troubleshooting distributed systems, and telemetry-driven insights
- Hands-on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices
- Deep understanding of incident management processes, ITSM standards, and ITIL principles
- Knowledge of resilience design patterns, high availability, and fault-tolerant architectures
- Familiarity with AI/ML-driven approaches for operational efficiency and system reliability
- Ability to lead transformation, influence across teams, and foster continuous improvement in culture
Nice to have
- Experience in financial services or other highly regulated, mission-critical environments
- Certifications in cloud technologies, such as AWS
- Exposure to AIOps platforms or advanced observability tooling
We offer
- EPAM Employee Stock Purchase Plan (ESPP)
- Protection benefits including life assurance, income protection and critical illness cover
- Private medical insurance and dental care
- Employee Assistance Program
- Competitive group pension plan
- Cyclescheme, Techscheme and season ticket loans
- Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
- Learning and development opportunities including in-house training and coaching, professional certifications, and courses
- If otherwise eligible, participation in the discretionary annual bonus program
- If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
*All benefits and perks are subject to certain eligibility requirements
Manager, Site Reliability Engineering-Hybrid in London employer: EPAM Systems
Join a dynamic and innovative team in London where your expertise as a Delivery Director will be valued and nurtured. We pride ourselves on a collaborative work culture that fosters continuous improvement and professional growth, offering you the chance to work alongside award-winning teams in the Retail/Consumer Products industry. With a focus on client satisfaction and strategic project delivery, you'll find meaningful and rewarding employment in an environment that champions creativity and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Site Reliability Engineering-Hybrid in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at EPAM Systems or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to EPAM Systems.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like EPAM Systems.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like EPAM Systems that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Manager, Site Reliability Engineering-Hybrid in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at EPAM Systems.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at EPAM Systems and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at EPAM Systems
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If EPAM Systems uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
