Senior ServiceNow Architect

We're looking for a Senior ServiceNow Architect to join our team in London, United Kingdom in a hybrid working mode. In this role, you will lead the design and architecture of enterprise-level ServiceNow solutions that support digital transformation and scalable workflows. You will work at the intersection of cloud, data, and AI, creating architectures that ensure security, performance, and extensibility. This position provides an opportunity to influence strategic initiatives, collaborate with experts across practices, and deliver real business impact through innovative ServiceNow capabilities.ResponsibilitiesDesign and architect scalable ServiceNow solutions that meet enterprise requirementsEnsure adherence to best practices in development, integration, and governanceCollaborate with clients and partners to define business needs and translate them into architectural designsLead technical decision-making and drive the AI strategy within ServiceNow projectsMentor development teams and facilitate knowledge sharing across practicesContribute to internal intellectual property and create ServiceNow-based solutionsSupport internal initiatives, including knowledge base maintenance and governance processesParticipate in practice-related marketing and knowledge-sharing activitiesRequirements12+ years of experience delivering ServiceNow solutions at an enterprise levelDeep expertise in ServiceNow architecture, platform capabilities, and integration patternsStrong leadership and communication skills, with a track record of influencing teams and stakeholdersExcellent problem-solving abilities and ability to work on complex projectsServiceNow certifications such as CSA, CIS, or CADExcellent English communication skillsNice to haveExperience with AI-driven initiatives within ServiceNow projectsKnowledge of emerging ServiceNow modules and ecosystem developmentsWe offerEPAM Employee Stock Purchase Plan (ESPP)Protection benefits including life assurance, income protection and critical illness coverPrivate medical insurance and dental careEmployee Assistance ProgramCompetitive group pension planCyclescheme, Techscheme and season ticket loansVarious perks such as free Wednesday lunch in-office, on-site massages and regular social eventsLearning and development opportunities including in-house training and coaching, professional certifications, and coursesIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program #J-18808-Ljbffr