At a Glance
- Tasks: Lead large-scale insurance tech transformations and drive AI adoption for better outcomes.
- Company: Join a leading tech firm focused on innovation in the insurance sector.
- Benefits: Enjoy competitive salary, health benefits, and perks like free lunches and social events.
- Other info: Dynamic work environment with excellent career growth and learning opportunities.
- Why this job: Make a real impact in the insurance industry while working with cutting-edge technology.
- Qualifications: Extensive experience in managing complex programmes and strong technical fluency required.
The predicted salary is between 90000 - 110000 £ per year.
We're looking for a Delivery Director – Technology (Insurance & Insurtech) to join our team in London, UK in an office and client site working mode. In this role, you will lead and oversee large-scale, complex transformation programmes or portfolios within the insurance sector. You will hold full accountability for programme outcomes, customer satisfaction and AI adoption, and collaborate with a Client Partner on commercial performance (including margin), while driving continuous improvement and building high-performing cross-functional delivery teams.
The ideal candidate will balance board-level strategic oversight with insurance domain knowledge and deep technical fluency. You will collaborate with C-suite executives, senior stakeholders and engineering teams to translate business vision into scalable and secure insurance technology solutions, driving measurable business value.
Responsibilities
- Drive end-to-end delivery of complex, multi-stream insurance technology programmes, from initiation through release, ensuring alignment with industry standards and SDLC best practices.
- Own overall customer satisfaction for the portfolio, measured through CSAT/NPS and client referenceability.
- Put client-centricity at the heart of delivery, aligning EPAM's work to the customer's desired outcomes so that every deliverable demonstrably contributes to customer value.
- Drive AI adoption across the delivery organisation, embedding AI into ways of working and client solutions to improve efficiency and outcomes.
- Lead modernisation initiatives, including cloud migration, hosting configurations and transformation of legacy insurance platforms into scalable cloud environments across major cloud platforms (Azure, AWS or GCP).
- Work with executive stakeholders to align technology execution with business strategy, building strong partnerships across clients and internal leadership teams.
- Foster a collaborative, high-trust culture of accountability and continuous improvement.
- Manage programme or portfolio budgets exceeding £10M annually, including oversight of commercial strategies, P&L and gross-margin performance.
- Recruit, mentor and develop multi-disciplinary teams covering engineering, architecture, QA, DevOps, data and agile delivery.
- Identify and mitigate delivery risks, while ensuring adherence to security compliance and regulatory requirements, including ISO 27001, UK GDPR and insurance-specific regulation (FCA/PRA, Consumer Duty, Solvency II).
- Embody EPAM's core values (Value the Individual, Act as a Team, Strive for Excellence, Focus on the Customer, and Act with Integrity) in how you lead delivery and develop teams.
Requirements
- Bachelor’s degree (or equivalent professional experience) in Computer Science, Software Engineering, Information Technology or related discipline.
- Extensive experience leading large-scale, complex programmes or portfolios (100+ FTE, multi-year) in a consulting or system integration environment.
- Proven expertise in delivering enterprise insurance technology, with hands-on experience across one or more core platform types — for example core administration (policy/claims) platforms, underwriting platforms, MGA solutions or broker systems.
- Strong background managing programme budgets and P&L/margin in excess of £10M annually.
- Comfortable leading a variety of team shapes and delivery models across different commercial constructs (e.g. time-and-materials and fixed-price).
- Capable of bridging technical and business communication fluently for executive reporting.
- Proven track record of driving AI-driven approaches to improve delivery efficiency and client outcomes.
- Expert in agile delivery at scale (SAFe, LeSS, hybrid models).
- Strong technology fluency across major cloud platforms (Azure, AWS, GCP) and modern engineering ecosystems.
- Understanding of CI/CD, Git and automated QA tools (Selenium, SpecFlow, Postman).
- Executive-level presence with the ability to influence VP and C-level stakeholders.
- Excellent verbal and written English communication skills.
- Demonstrated change leadership across distributed teams.
Nice to have
- Exposure to the wider UK insurance regulatory and market landscape (FCA/PRA).
- Background in global system integrator environments.
- Familiarity with pre-sales, solutioning and shaping large-scale deals.
We offer
- EPAM Employee Stock Purchase Plan (ESPP).
- Protection benefits including life assurance, income protection and critical illness cover.
- Private medical insurance and dental care.
- Employee Assistance Program.
- Competitive group pension plan.
- Cyclescheme, Techscheme and season ticket loans.
- Various perks such as free Wednesday lunch in-office, on-site massages and regular social events.
- Learning and development opportunities including in-house training and coaching, professional certifications, and courses.
- If otherwise eligible, participation in the discretionary annual bonus program.
- If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program.
Delivery Director - Technology (Insurance & Insurtech) employer: EPAM Systems, Inc.
EPAM Systems, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the flexibility of a hybrid working model in the vibrant city of London. With a strong focus on professional development, team members are encouraged to grow their skills and advance their careers while contributing to impactful digital transformation projects in the energy sector. Joining EPAM means being part of a forward-thinking company that values innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Director - Technology (Insurance & Insurtech)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like EPAM Systems, Inc.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like EPAM Systems, Inc.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Delivery Director - Technology (Insurance & Insurtech)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at EPAM Systems, Inc..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at EPAM Systems, Inc.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at EPAM Systems, Inc.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at EPAM Systems, Inc. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at EPAM Systems, Inc., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding EPAM Systems, Inc.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
