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- Tasks: Deliver exceptional customer service and manage sales orders for customers across the UK and Europe.
- Company: Join ePac, a tech-driven company revolutionising flexible packaging for small brands.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Permanent role with opportunities for growth in a dynamic manufacturing setting.
- Why this job: Be part of a fast-paced team that values customer satisfaction and community support.
- Qualifications: Previous customer service experience is a plus; passion for helping others is essential.
The predicted salary is between 26500 - 35000 £ per year.
Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) and provide exceptional support to our customers throughout the UK and Europe. As a SSS, you will process sales orders and liaise with customers at every stage of their orders journey to exceed their expectations. With minimal lead times, our environment is fast-paced, service and deadline driven. Do you have what it takes?
Managing customer orders within a manufacturing setting would be advantageous but we are more interested in you and your previous successes.
£26,500 to £35,000 per annum depending on experience.
Location: On site, Brackley, Northamptonshire UK or Chapeltown, Sheffield UK. Full time, Monday to Friday. Permanent.
So who are we? Put simply, ePac provides digitally printed flexible packaging. We offer our customers fast and easy access to custom flexible packaging, with a mission to help small brands obtain big brand presence. We are technology driven and solution centred.
- Provide exceptional customer service
- Help our customers grow
- Support the communities and local businesses we serve
- Develop sustainable solutions
Find out more about us at this link.
Sales Support Specialist in Sheffield employer: ePac Flexible Packaging
Contact Detail:
ePac Flexible Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just passionate about customer service but also about what we do at ePac. Tailor your answers to reflect our mission and core values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your previous successes and how they relate to the Sales Support Specialist role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Sales Support Specialist in Sheffield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you managed customer orders or worked in a fast-paced environment, as this will resonate with us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ePac Flexible Packaging
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about specific examples where you've gone above and beyond for a customer, especially in fast-paced environments. This will show that you understand the importance of exceptional service.
✨Familiarise Yourself with the Company
Take some time to research ePac and their mission. Understand their focus on helping small brands and their commitment to sustainability. This knowledge will help you align your answers with their core values during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing tight deadlines or resolving customer complaints. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to thrive under pressure.
✨Show Your Passion for the Role
Let your enthusiasm shine through! Talk about why you're excited about the Sales Support Specialist position and how you can contribute to the team. A genuine passion for customer service and the role will make you stand out from other candidates.