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- Tasks: Deliver exceptional customer service and manage sales orders in a fast-paced environment.
- Company: Join ePac, a tech-driven company revolutionising flexible packaging for small brands.
- Benefits: Competitive salary, full-time hours, and a supportive team culture.
- Other info: Permanent role with opportunities to support local businesses and communities.
- Why this job: Make a real difference by helping customers grow and succeed.
- Qualifications: Customer service experience and a passion for exceeding expectations.
The predicted salary is between 26500 - 35000 £ per year.
Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) and provide exceptional support to our customers throughout the UK and Europe. As a SSS, you will process sales orders and liaise with customers at every stage of their orders journey to exceed their expectations. With minimal lead times, our environment is fast-paced, service and deadline driven. Do you have what it takes?
Managing customer orders within a manufacturing setting would be advantageous but we are more interested in you and your previous successes.
Salary: £26,500 to £35,000 per annum depending on experience.
Location: On site, Brackley, Northamptonshire UK or Chapeltown, Sheffield UK.
Working Hours: Full time, Monday to Friday. Permanent.
About Us: Put simply, ePac provides digitally printed flexible packaging. We offer our customers fast and easy access to custom flexible packaging, with a mission to help small brands obtain big brand presence. We are technology driven and solution centred.
- Provide exceptional customer service
- Help our customers grow
- Support the communities and local businesses we serve
- Develop sustainable solutions
Sales Support Specialist in Brackley employer: ePac Flexible Packaging
Contact Detail:
ePac Flexible Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Brackley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes ePac tick and be ready to share how your skills can help us deliver exceptional customer service and support our customers' growth.
✨Tip Number 3
Practice your pitch! Be clear about your previous successes and how they relate to the Sales Support Specialist role. We want to hear how you’ve exceeded expectations in the past and how you can do it again with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ePac.
We think you need these skills to ace Sales Support Specialist in Brackley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for exceptional customer service shine through. We want to see how your previous experiences have shaped your passion for helping customers and exceeding their expectations.
Tailor Your CV: Make sure your CV is tailored to the Sales Support Specialist role. Highlight any relevant experience in managing customer orders or working in a fast-paced environment. We love seeing how your unique skills can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of support we provide to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ePac Flexible Packaging
✨Know the Company Inside Out
Before your interview, take some time to research ePac and its mission. Understand their focus on customer service and how they support small brands. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Customer Service Skills
As a Sales Support Specialist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you managed challenges and exceeded expectations, as this will resonate well with the interviewers.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
Given the fast-paced nature of the role, be ready to discuss how you handle pressure and tight deadlines. Share specific instances where you successfully managed multiple tasks or orders simultaneously, showcasing your organisational skills and ability to prioritise effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order processing, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.