Sales Support Specialist

Sales Support Specialist

Full-Time 26500 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers by processing sales orders and ensuring a smooth order journey.
  • Company: Join a dynamic team focused on exceptional customer service across the UK and Europe.
  • Benefits: Competitive salary, full-time hours, and a supportive work environment.
  • Other info: Permanent position with opportunities for growth in a vibrant workplace.
  • Why this job: Make a real difference in customer experiences while developing your skills.
  • Qualifications: Previous experience in customer support is a plus; manufacturing knowledge is advantageous.

The predicted salary is between 26500 - 35000 £ per year.

Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) and provide exceptional support to customers throughout the UK and Europe. As an SSS, you will process sales orders and liaise with customers at every stage of their order journey to exceed expectations.

Salary: £26,500 to £35,000 per annum, depending on experience.

Location: On‑site, Brackley, Northamptonshire, UK or Chapeltown, Sheffield, UK. Full‑time, Monday to Friday, Permanent.

Responsibilities:

  • Process sales orders.
  • Liaise with customers at every stage of their order journey to exceed expectations.

Qualifications:

  • Previous experience in a customer‑facing sales support role.
  • Experience managing customer orders within a manufacturing setting is advantageous.

Sales Support Specialist employer: ePac Flexible Packaging - UK & Europe

As a Sales Support Specialist with us, you'll thrive in a dynamic work environment that prioritises exceptional customer service and employee development. Our Brackley and Chapeltown locations offer a supportive culture where your contributions are valued, and you will have access to ongoing training and growth opportunities. Join us for a rewarding career with competitive salaries and a commitment to excellence in customer satisfaction.
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Contact Detail:

ePac Flexible Packaging - UK & Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for sales support roles and practice your answers. We want you to shine when discussing how you can exceed customer expectations and manage orders effectively.

✨Tip Number 3

Show off your skills! If you have experience in customer-facing roles, make sure to highlight specific examples of how you've delivered exceptional service. We love seeing real-life stories that demonstrate your capabilities.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to join our team and make a difference in customer service.

We think you need these skills to ace Sales Support Specialist

Customer Service
Sales Order Processing
Communication Skills
Customer Liaison
Attention to Detail
Problem-Solving Skills
Experience in a Customer-Facing Role
Order Management
Manufacturing Knowledge

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you’ve gone above and beyond in previous roles to make customers happy!

Tailor Your Experience: Make sure to highlight any relevant experience you have in sales support or customer-facing roles. We’re looking for specific examples that demonstrate your ability to manage orders and liaise with customers effectively.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Sales Support Specialist role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.

How to prepare for a job interview at ePac Flexible Packaging - UK & Europe

✨Know the Product Inside Out

Before your interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to exceed customer expectations will resonate well with the interviewers.

✨Familiarise Yourself with the Order Process

Since the role involves processing sales orders, brush up on common order management systems and processes. Being able to discuss these during the interview will demonstrate your readiness for the position.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the team dynamics or the company's approach to customer service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

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