At a Glance
- Tasks: Support customers by processing sales orders and ensuring a smooth order journey.
- Company: Join a dynamic team focused on exceptional customer service across the UK and Europe.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Permanent position with opportunities for growth in a vibrant workplace.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Previous experience in customer-facing roles is a plus.
The predicted salary is between 26500 - 35000 £ per year.
Passionate about delivering exceptional customer service? Join our team as a Sales Support Specialist (SSS) and provide exceptional support to customers throughout the UK and Europe. As an SSS, you will process sales orders and liaise with customers at every stage of their order journey to exceed expectations.
Salary: £26,500 to £35,000 per annum, depending on experience.
Location: On‑site, Brackley, Northamptonshire, UK or Chapeltown, Sheffield, UK. Full‑time, Monday to Friday, Permanent.
Responsibilities:
- Process sales orders.
- Liaise with customers at every stage of their order journey to exceed expectations.
Qualifications:
- Previous experience in a customer‑facing sales support role.
- Experience managing customer orders within a manufacturing setting is advantageous.
Sales Support Specialist in Rottingdean employer: ePac Flexible Packaging - UK & Europe
Contact Detail:
ePac Flexible Packaging - UK & Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Rottingdean
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Support Specialist, you'll be liaising with customers constantly. Role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Support Specialist in Rottingdean
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support Specialist role. Highlight any previous customer-facing roles and your ability to manage orders effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about delivering exceptional customer service. Share specific examples of how you've exceeded customer expectations in the past.
Showcase Relevant Experience: If you have experience in a manufacturing setting, make it stand out! We want to see how your background can help us provide top-notch support to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ePac Flexible Packaging - UK & Europe
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've gone above and beyond for customers in previous roles. This will show that you understand the importance of exceptional service, which is key for a Sales Support Specialist.
✨Familiarise Yourself with the Order Process
Since you'll be processing sales orders, it’s crucial to understand the order journey. Research common challenges customers face during this process and think about how you would address them. This knowledge will help you stand out as someone who is proactive and solution-oriented.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the Sales Support role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Showcase Your Team Spirit
As a Sales Support Specialist, collaboration is key. Be prepared to discuss how you've worked effectively within a team in the past. Highlight any experiences where you’ve supported colleagues or contributed to team goals, as this will demonstrate your ability to thrive in a collaborative environment.