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- Tasks: Provide top-notch customer service and manage sales orders across the UK and Europe.
- Company: Dynamic flexible packaging company focused on customer satisfaction.
- Benefits: Full-time role with competitive pay and a supportive work environment.
- Other info: On-site position with opportunities for growth in a vibrant industry.
- Why this job: Join a team that values customer-first approaches and make a difference in sales support.
- Qualifications: Experience in customer-facing roles, preferably in sales support or manufacturing.
The predicted salary is between 25000 - 35000 £ per year.
A flexible packaging company is seeking a Sales Support Specialist to provide exceptional customer service throughout the UK and Europe. In this full-time role, you will process sales orders and liaise with customers, ensuring their needs are met at every stage of the order journey.
The ideal candidate will have prior experience in a customer-facing sales support role, with an advantage for those with experience in managing orders within a manufacturing setting. The position is based on-site in the UK.
Customer-First Sales Support Specialist (UK & Europe) employer: ePac Flexible Packaging - UK & Europe
Contact Detail:
ePac Flexible Packaging - UK & Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-First Sales Support Specialist (UK & Europe)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Support Specialist, you'll be liaising with customers regularly. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer-First Sales Support Specialist (UK & Europe)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially in sales support. We want to see how you've made a difference for customers in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional.
Showcase Relevant Experience: If you've worked in a manufacturing setting or have experience managing orders, make that clear! We love seeing how your background aligns with what we do at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at ePac Flexible Packaging - UK & Europe
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've gone above and beyond for customers in the past. Think about specific situations where you resolved issues or improved a customer's experience.
✨Familiarise Yourself with the Company
Do some research on the flexible packaging company you're interviewing with. Understand their products, values, and what sets them apart in the market. This will help you tailor your answers and show genuine interest.
✨Prepare for Order Management Questions
Since this role involves processing sales orders, be prepared to discuss your experience with order management systems. Think of examples where you successfully managed orders, dealt with challenges, or streamlined processes.
✨Showcase Your Communication Skills
As a Sales Support Specialist, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their customer service approach to demonstrate your engagement.