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- Tasks: Support major retail customers and resolve operational issues with a dynamic team.
- Company: Global packaging manufacturer with a focus on client success.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and Excel proficiency.
- Other info: On-site position in Birmingham with a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
A global packaging manufacturer is seeking an Account Support Executive in Birmingham. This entry-level role involves supporting a major retail customer by liaising between the account management team and customer stakeholders.
Responsibilities include:
- Resolving operational issues
- Maintaining product knowledge
- Ensuring high-quality service delivery
Ideal candidates are effective communicators, detail-oriented, and proficient in Excel. The position is full-time and based on-site in Birmingham.
Client Success & Account Support Specialist in Birmingham employer: EP Group
Contact Detail:
EP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success & Account Support Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client success and account support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your Excel skills! If you get the chance, bring examples of how you've used Excel in past roles or projects. It’s a great way to demonstrate your detail-oriented nature.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Success & Account Support Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Success & Account Support Specialist. Highlight any relevant experience or skills, especially in communication and Excel, that show you’re the perfect fit for this entry-level position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with the responsibilities mentioned in the job description. Keep it concise but impactful!
Showcase Your Attention to Detail: Since the role requires being detail-oriented, make sure your application is free from typos and errors. A polished application reflects your commitment to quality and professionalism, which is key in account support.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at EP Group
✨Know Your Stuff
Make sure you brush up on the company's products and services. Understanding their packaging solutions will help you answer questions confidently and show that you're genuinely interested in the role.
✨Excel at Excel
Since proficiency in Excel is a must, practice using it before your interview. Be ready to discuss how you've used Excel in past experiences or how you would use it to manage customer data effectively.
✨Communicate Clearly
As an Account Support Executive, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully resolved issues in the past.
✨Show Your Attention to Detail
In this role, being detail-oriented is crucial. During the interview, highlight instances where your attention to detail made a difference, whether in previous jobs or projects. This will demonstrate that you can maintain high-quality service delivery.
