At a Glance
- Tasks: Manage and grow B2B accounts while ensuring exceptional client satisfaction.
- Company: Join EOS IT Solutions, a global leader in technology and logistics.
- Benefits: Competitive salary, career progression, and opportunities for international travel.
- Other info: Dynamic environment with potential for global career growth.
- Why this job: Build lasting relationships and make an impact in the IT sales sector.
- Qualifications: Experience in B2B account management or IT sales preferred.
The predicted salary is between 30000 - 40000 £ per year.
Who We Are: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Role Overview: We are looking for a proactive and driven Desk-Based Account Manager to join our Sales team. In this role, you’ll manage and grow a portfolio of existing B2B accounts, identifying upsell and cross-sell opportunities while ensuring exceptional client satisfaction. You’ll act as the first point of contact for your customers, building lasting relationships and helping them navigate our IT solutions portfolio.
Key Responsibilities:
- Manage a portfolio of B2B clients, ensuring regular communication and relationship development via phone, email, and virtual meetings.
- Act as a trusted advisor to clients by understanding their business needs and recommending suitable IT products and solutions.
- Proactively identify and pursue upselling and cross-selling opportunities within existing accounts.
- Generate and follow up on quotes, process orders, and track delivery to ensure client satisfaction.
- Maintain accurate records of all client interactions, opportunities, and sales activity using CRM tools.
- Collaborate with internal departments (technical support, purchasing, logistics) to ensure smooth delivery of services and solutions.
- Achieve and exceed monthly sales targets and KPIs.
- Stay up-to-date on industry trends, product knowledge, and vendor promotions.
Skills & Experience:
- Previous experience in B2B account management or IT sales (reseller/distributor/vendor experience preferred).
- Strong customer service orientation with excellent verbal and written communication skills.
- Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable.
- Confident in managing multiple client accounts and sales pipelines simultaneously.
- Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.).
- Self-motivated, target-driven, and resilient under pressure.
- Strong organizational and time-management skills.
Career Progression:
This is an excellent opportunity to build your career in the IT sales sector. Successful Desk-Based Account Managers will have the opportunity to transition into field-based roles, managing high-value accounts and attending client meetings in person. Top performers may also be considered for international opportunities within our global network, offering the chance to grow professionally and expand their career on a global stage.
Travel:
This role may have a requirement to travel to global client sites.
Account Manager in London employer: EOS
EOS IT Solutions is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture where innovation thrives. As a Desk-Based Account Manager, you will benefit from comprehensive training, the opportunity to manage significant B2B accounts, and the potential for career advancement into field-based roles or international positions within our global network. Join us in a collaborative environment that values transparency and empowers you to make a meaningful impact in the IT solutions landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at EOS, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including EOS. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for EOS:When writing your cover letter, make sure to tailor your message specifically for EOS. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at EOS
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show EOS that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show EOS that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with EOS’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
