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- Tasks: Coordinate travel for Field Engineers globally and manage administrative tasks efficiently.
- Company: Eos IT Solutions, a global leader in technology and logistics.
- Benefits: Flexible work patterns, competitive pay, and opportunities for professional growth.
- Why this job: Join a dynamic team and play a key role in global operations.
- Qualifications: Strong organisational skills and previous administrative experience preferred.
- Other info: Supportive environment with training opportunities and career advancement.
The predicted salary is between 30000 - 40000 £ per year.
WHO WE ARE: Eos IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward‑thinking solutions based on multi‑domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
THE ROLE: Based at our Banbridge HQ, the successful candidate will be responsible for the appointment, planning, and co‑ordination of Field Engineers assignments to customer locations globally. They will ensure that all administrative tasks are carried out efficiently and effectively.
WHAT YOU'LL DO:
- Selecting suitably skilled Engineers and posting them to relevant assignments as per the job requirements.
- Maintaining and updating work schedules and planners to accurately record job activities (start/completion) and availability of all Engineers.
- Organising travel arrangements and associated administration to support the Engineer getting safely to and from the customer’s site within the agreed/contractual timeframe.
- Sourcing and booking the most efficient and cost effective flights, accommodation, transport, tickets and all other relevant travel arrangements.
- Actively communicate and update Engineers with travel arrangements, assignments and any changes that may arise, in a timely manner.
- Deal with Engineers queries in an efficient, proactive and empathetic manner - escalating to management where appropriate.
- Prioritise tasks and manage customer expectations, taking ownership and accountability for assigned tasks, whilst maintaining confidentiality.
- Authorise expenditure within agreed limits, maintain records of expenses where appropriate.
- Accurate and up to date recording keeping, maintaining organised administrative systems including managing the holiday/leave planner, in line with operational requirements.
- Actively support team members within the planning team and other departments.
- Regularly providing progress reports and updates to the Operations Manager.
- Undertake out of hours tasks on a rota or as required basis.
- Undertake training as required or as identified by management for the proper execution or development within your role/company.
ESSENTIAL CRITERIA:
- Excellent planning, organisation, multi-tasking and time management skills with proven ability to achieve deadlines and meet targets.
- Previous administrative experience in an office environment or similar role is preferable.
- Be proficient in use of Microsoft Office packages.
- Able to work unsupervised and prioritise tasks.
- Able to maintain a high standard of work when under pressure.
- Excellent, proven interpersonal, written and verbal communication skills.
- Good analytical and numerical skills.
- Be flexible and adaptable to change, to meet the needs of the customer, both internal and external.
- Being enthusiastic, motivated and pay close attention to detail.
WORK PATTERN & PACKAGE: This role involves a variable shift pattern which will be discussed at the screening stage, alongside compensation and benefits.
Travel Coordinator employer: EOS IT Solutions
Contact Detail:
EOS IT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you tailor your responses and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your planning and organisational skills, as these are key for a Travel Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Travel Coordinator
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Travel Coordinator, your ability to plan and organise is key. Make sure to highlight any relevant experience in your application that showcases your knack for juggling multiple tasks and meeting deadlines. We love seeing how you manage your time!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, so make sure your written skills shine through in your application.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Travel Coordinator. Mention specific skills and experiences that align with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at EOS IT Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Travel Coordinator role. Familiarise yourself with the key responsibilities like planning and coordinating assignments for Field Engineers, as well as managing travel arrangements. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent planning and organisation, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to meet deadlines and manage priorities effectively.
✨Communicate Clearly and Effectively
Strong communication skills are essential for a Travel Coordinator. During the interview, practice clear and concise communication. Be prepared to discuss how you would handle queries from Engineers and keep them updated on travel arrangements. Demonstrating your interpersonal skills will show that you can maintain good relationships with both internal teams and external clients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. For instance, you might be asked how you would handle a last-minute change in travel plans. Think of potential challenges you could face in the role and prepare thoughtful responses that showcase your flexibility and proactive approach.