Technical Writer in Slough

Technical Writer in Slough

Slough Full-Time 30000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Create clear documentation and transform existing SOPs for diverse audiences.
  • Company: Join EOS IT Solutions, a global leader in tech and logistics.
  • Benefits: Enjoy a supportive work culture with opportunities for growth and development.
  • Why this job: Make an impact by simplifying complex processes for users across Europe.
  • Qualifications: 2+ years in technical writing, strong English skills, and attention to detail.
  • Other info: Diverse and inclusive workplace committed to equal opportunities.

The predicted salary is between 30000 - 50000 £ per year.

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE POSITION: We are looking for a Technical Writer who will produce working instructions, runbooks and other required documentation for end users throughout northern and western Europe. You will be detail-oriented and able to create clear, thorough documentation for a wide audience.

What You Will Do:

  • Transform existing SOP documentation into detailed working instructions for end users in both data center and IT logistics environments.
  • Produce new SOPs, working instructions and playbooks to reflect new process, technology and ways of working.
  • Maintain up-to-date documentation across the service.
  • Collate, organize and optimize documentation into a knowledge management system for end users.
  • Distill complex processes and ideas into clear process guides for non-technical audiences.
  • Work with site management and SMEs to identify additional documentation gaps, improvements and updates.

ESSENTIAL CRITERIA:

  • Minimum of 2 years’ experience in a similar role in a networking or data center environment.
  • Proficient in written and spoken English.
  • Experience in using knowledge management platforms.
  • Strong attention to detail.
  • Experience managing multiple projects and meeting tight deadlines.

DESIRABLE CRITERIA:

  • Experience in light markup languages.
  • Previous experience of working with Confluence.
  • Good working knowledge of MS Office and Google Suite.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

Technical Writer in Slough employer: EOS IT Solutions

EOS IT Solutions is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a commitment to diversity and inclusion, employees are encouraged to thrive in their roles while contributing to innovative IT solutions for industry leaders across northern and western Europe. The company provides a supportive environment where your contributions are valued, and you can enjoy the benefits of working within a global team dedicated to excellence.
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Contact Detail:

EOS IT Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Writer in Slough

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their products and services, especially in tech and logistics, so you can tailor your answers and show you're genuinely interested.

✨Tip Number 3

Practice your communication skills! As a Technical Writer, clarity is key. Try explaining complex ideas to friends or family to ensure you can break things down for non-technical audiences.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Technical Writer in Slough

Technical Writing
Attention to Detail
Knowledge Management
SOP Documentation
Project Management
Communication Skills
Proficiency in English
Light Markup Languages
Confluence
MS Office
Google Suite
Data Centre Knowledge
Networking Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical writing experience, especially in networking or data centre environments, to show us you're the right fit.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about technical writing and how your background aligns with our needs. Be specific about your experience with documentation and knowledge management platforms.

Showcase Your Attention to Detail: Since we value detail-oriented candidates, ensure your application is free from typos and errors. This is your chance to demonstrate your ability to produce clear and thorough documentation right from the start!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at EOS IT Solutions

✨Know Your Documentation

Before the interview, brush up on your understanding of SOPs and working instructions. Be ready to discuss how you would transform existing documentation into user-friendly guides, as this is a key part of the role.

✨Showcase Your Attention to Detail

Prepare examples that highlight your attention to detail. Discuss specific instances where your meticulousness improved documentation quality or helped meet tight deadlines, as this will resonate well with the interviewers.

✨Familiarise Yourself with Tools

Make sure you're comfortable discussing knowledge management platforms like Confluence and your experience with MS Office and Google Suite. Being able to talk about how you've used these tools effectively will demonstrate your readiness for the role.

✨Understand the Audience

Be prepared to explain how you distil complex processes for non-technical audiences. Think of examples where you've successfully communicated technical information in an accessible way, as this is crucial for the Technical Writer position.

Technical Writer in Slough
EOS IT Solutions
Location: Slough

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