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- Tasks: Lead a team to deliver top-notch service in AV and collaboration environments.
- Company: Join EOS IT Solutions, a global leader in tech and logistics.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact by ensuring exceptional service delivery for major clients.
- Qualifications: Experience in AV systems and strong leadership skills required.
- Other info: Full-time onsite role in vibrant Madrid with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION OVERVIEW: We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. This individual will play a critical role in driving exceptional service delivery across enterprise AV and collaboration environments, ensuring operational excellence, governance alignment, and stakeholder satisfaction. The SDM will oversee service performance, team development, and continuous improvement initiatives, while maintaining strong client relationships and ensuring services are delivered to the highest standards. Success in this role requires a solid understanding of AV systems, conferencing platforms, and service workflows, combined with strategic leadership and a proactive, data-driven approach to service management. This is a full-time, onsite position based at our client’s office in Madrid.
WHAT YOU’LL DO: Effectively collaborate with the client to develop the
Service Delivery Manager in London employer: EOS IT Solutions
Contact Detail:
EOS IT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at EOS IT Solutions or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of delivering exceptional service.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about your past experiences in service delivery management, so structure your answers to highlight your achievements and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that Service Delivery Manager position!
We think you need these skills to ace Service Delivery Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Manager role. Highlight your experience with AV systems and collaboration environments, as well as any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about service delivery and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Soft Skills: As a Service Delivery Manager, strong communication and relationship-building skills are key. In your application, highlight instances where you've successfully managed client relationships or led a team. We love to see those interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EOS IT Solutions!
How to prepare for a job interview at EOS IT Solutions
✨Know Your AV Systems
Make sure you brush up on your knowledge of AV systems and conferencing platforms. Be ready to discuss specific technologies you've worked with and how you've used them to enhance service delivery in previous roles.
✨Showcase Your Leadership Skills
As a Service Delivery Manager, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams, managed conflicts, and driven continuous improvement initiatives in past positions.
✨Understand Client Needs
Research the company and its clients to understand their specific needs and challenges. Be prepared to discuss how you would approach building strong client relationships and ensuring stakeholder satisfaction.
✨Be Data-Driven
Highlight your experience with data analysis and how it informs your decision-making. Discuss how you've used metrics to improve service performance and operational excellence in your previous roles.
