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For Companies At a Glance
- Tasks: Engage clients, support sales, and present AV solutions to boost sales.
- Company: EOS IT Solutions is a global leader in technology and logistics, focused on customer satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and make an impact in the audiovisual tech industry.
- Qualifications: 3 years of inside sales experience; AV tech knowledge is a plus.
- Other info: This role is based at our HQ in Banbridge, Northern Ireland.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Overview:
We are seeking an enthusiastic Inside Sales Associate with a genuine passion for audiovisual technology to join our team. The ideal candidate will play a pivotal role in fostering client relationships, offering cutting-edge AV solutions, and boosting sales through effective communication and comprehensive product knowledge. This role is an on site position based at our global HQ in Banbridge, Northern Ireland.
Inside Sales Associate – Responsibilities
- Client Engagement: Proactively initiate contact with potential clients through phone, email, and online channels to uncover sales opportunities and establish meaningful connections.
- Sales Support: Dedicate attention to accounts, offering commercial support for customers, Account Managers, and Sales Directors. Assist in Salesforce management and collaborate on sales forecasting with Sales Managers.
- Product Expertise: Cultivate a deep understanding of our AV products and services. Communicate product features, benefits, and technical specifications convincingly to prospective customers.
- Lead Qualification: Evaluate and qualify leads from various sources, assessing their level of interest and potential as viable sales opportunities.
- Sales Presentations: Conduct compelling virtual sales presentations and demonstrations, showcasing our AV solutions and addressing client inquiries with finesse.
- Closing Sales: Drive the closure of sales orders, working diligently to achieve sales targets. Follow up on leads and sales opportunities in a timely manner.
- CRM Mastery: Leverage Customer Relationship Management (CRM) software to uphold accurate records of customer interactions, manage leads, and monitor sales activities.
- Collaboration: Coordinate seamlessly with the external sales team and technical experts to ensure prompt resolution of customer needs and queries.
- Sales Reporting: Generate insightful sales reports, analyse sales data, and offer valuable insights to enhance sales strategies and conversion rates.
- Customer Satisfaction: Uphold a commitment to exceptional customer service by promptly and professionally addressing client inquiries and concerns.
Inside Sales Associate Qualifications:
- Minimum of 3 years of experience in inside sales or a related field. Previous experience in audiovisual technology sales is advantageous.
- Exceptional communication and interpersonal skills, with the ability to articulate technical information clearly and persuasively.
- Familiarity with CRM software (e.g., Salesforce, Jira) is preferred.
- Proven track record of meeting and exceeding sales targets.
- Technical aptitude and the ability to quickly learn and understand AV products and solutions.
- Self-motivated and results-driven with a passion for sales and customer service.
Closing Date:
31/08/2025
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Inside Sales Associate employer: EOS IT Solutions
Contact Detail:
EOS IT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Associate
✨Tip Number 1
Familiarise yourself with the latest trends in audiovisual technology. This will not only help you understand the products better but also enable you to engage more effectively with potential clients during conversations.
✨Tip Number 2
Practice your communication skills by conducting mock sales presentations. This will boost your confidence and help you articulate product features and benefits clearly, which is crucial for closing sales.
✨Tip Number 3
Network with professionals in the AV industry through online forums or local meetups. Building relationships can lead to valuable insights and potential referrals that may enhance your chances of landing the job.
✨Tip Number 4
Get comfortable with CRM software like Salesforce. Familiarity with these tools will not only make you more efficient but also demonstrate your readiness to manage customer interactions effectively from day one.
We think you need these skills to ace Inside Sales Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Inside Sales Associate position. Familiarise yourself with the key skills required, such as client engagement and product expertise in audiovisual technology.
Tailor Your CV: Customise your CV to highlight relevant experience in inside sales and any specific knowledge of AV products. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for audiovisual technology and your ability to foster client relationships. Mention specific achievements in sales that demonstrate your capability to meet targets.
Highlight CRM Experience: If you have experience with CRM software like Salesforce, be sure to mention it. Explain how you've used these tools to manage leads and improve sales processes in your previous roles.
How to prepare for a job interview at EOS IT Solutions
✨Show Your Passion for AV Technology
Make sure to express your genuine enthusiasm for audiovisual technology during the interview. Share any relevant experiences or projects that highlight your interest and knowledge in this field, as it will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Since the role requires exceptional communication abilities, practice articulating technical information clearly and persuasively. Prepare to discuss how you've successfully engaged clients in the past and how you can apply those skills to foster relationships at EOS IT Solutions.
✨Familiarise Yourself with CRM Software
As familiarity with CRM software is preferred, take some time to brush up on Salesforce or similar platforms. Be ready to discuss your experience with these tools and how you’ve used them to manage leads and sales activities effectively.
✨Prepare for Sales Presentations
Since conducting virtual sales presentations is a key responsibility, prepare a mock presentation showcasing an AV solution. This will not only demonstrate your product knowledge but also your ability to engage and address client inquiries confidently.
