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- Tasks: Lead the Order Intake team and manage customer transactions with precision.
- Company: Global tech and logistics company focused on innovation and quality service.
- Benefits: Inclusive culture, career growth opportunities, and a supportive work environment.
- Why this job: Make an impact by improving processes and enhancing customer experiences.
- Qualifications: Experience in order management and strong leadership skills required.
- Other info: Join a diverse team that values your unique perspective and contributions.
The predicted salary is between 36000 - 60000 £ per year.
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
As an Order Intake Lead at EOS IT Solutions, you will oversee and manage the order intake process, ensuring accuracy, efficiency, and compliance across all customer transactions. You will lead a team of associates, providing guidance and support to maintain high standards of service and operational excellence. This role requires strong leadership, attention to detail, and the ability to collaborate effectively with internal teams and external stakeholders. You will act as a key point of escalation for complex queries, drive process improvements, and ensure that all orders are processed in line with company policies and customer expectations.
KEY RESPONSIBILITIES- Lead and manage the Order Intake team, ensuring smooth day-to-day operations.
- Oversee the processing of sales orders and customer purchase orders, ensuring accuracy and timeliness.
- Validate data accuracy in quotations, orders, and invoices.
- Act as an escalation point for customer inquiries and resolve issues promptly.
- Monitor team performance and provide coaching and development opportunities.
- Collaborate with internal teams to improve processes and enhance customer experience.
- Maintain and update sales and customer records, ensuring compliance with company standards.
- Analyse order intake metrics and report on performance to senior management.
- Drive continuous improvement initiatives within the order intake function.
- Ensure adherence to company policies and procedures across all activities.
- Proven experience in order management or a similar operational leadership role.
- Strong organisational skills with exceptional attention to detail.
- Proficiency in Microsoft Office tools, particularly Excel.
- Ability to lead and motivate a team in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Competence in working with data and metrics to drive performance.
- A business-related degree is desirable but not essential.
At EOS IT Solutions, we are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to contribute. We celebrate diversity and believe that different perspectives drive innovation and success. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work.
Order Intake Lead in Banbridge employer: EOS IT Solutions
Contact Detail:
EOS IT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Intake Lead in Banbridge
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Order Intake Lead role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching EOS IT Solutions thoroughly. Understand their values, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to order management and leadership. Think about your past experiences and how they align with the responsibilities of the Order Intake Lead role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining EOS IT Solutions and ready to contribute to their mission.
We think you need these skills to ace Order Intake Lead in Banbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your order management experience and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Order Intake Lead role. Share specific examples of how you've led teams and improved processes in the past. We love a good story!
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at EOS IT Solutions
✨Know the Company Inside Out
Before your interview, take some time to research EOS IT Solutions. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Order Intake Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved processes. Be ready to discuss how you motivate others and handle challenges.
✨Be Detail-Oriented
Attention to detail is crucial for this role. During the interview, highlight your experience with data accuracy and compliance. You might even want to bring along examples of how you've ensured precision in order management or similar tasks.
✨Prepare for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving skills. Think of specific instances where you've resolved complex issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
