Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow B2B accounts while ensuring client satisfaction through effective communication.
- Company: EOS IT Solutions is a global leader in technology and logistics, focused on quality service and innovation.
- Benefits: Enjoy career progression opportunities, potential international travel, and a supportive work culture.
- Why this job: Join a dynamic team where you can build relationships and make an impact in the IT sector.
- Qualifications: Experience in B2B account management or IT sales is preferred; strong communication skills are essential.
- Other info: This role offers a pathway to field-based positions and international opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Role Overview: We are looking for a proactive and driven Desk-Based Account Manager to join our Sales team. In this role, you’ll manage and grow a portfolio of existing B2B accounts, identifying upsell and cross-sell opportunities while ensuring exceptional client satisfaction. You’ll act as the first point of contact for your customers, building lasting relationships and helping them navigate our IT solutions portfolio. Key Responsibilities: • Manage a portfolio of B2B clients, ensuring regular communication and relationship development via phone, email, and virtual meetings. • Act as a trusted advisor to clients by understanding their business needs and recommending suitable IT products and solutions. • Proactively identify and pursue upselling and cross-selling opportunities within existing accounts. • Generate and follow up on quotes, process orders, and track delivery to ensure client satisfaction. • Maintain accurate records of all client interactions, opportunities, and sales activity using CRM tools. • Collaborate with internal departments (technical support, purchasing, logistics) to ensure smooth delivery of services and solutions. • Achieve and exceed monthly sales targets and KPIs. • Stay up-to-date on industry trends, product knowledge, and vendor promotions. Skills & Experience: • Previous experience in B2B account management or IT sales (reseller/distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self-motivated, target-driven, and resilient under pressure. • Strong organizational and time-management skills Career Progression: This is an excellent opportunity to build your career in the IT sales sector. Successful Desk-Based Account Managers will have the opportunity to transition into field-based roles, managing high-value accounts and attending client meetings in person. Top performers may also be considered for international opportunities within our global network, offering the chance to grow professionally and expand their career on a global stage. Travel: This role may have a requirement to travel to global client sites. #INDHP #J-18808-Ljbffr
Account Manager employer: EOS IT Solutions
Contact Detail:
EOS IT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the specific IT products and solutions mentioned in the job description, such as Microsoft, Cisco, HP, and Dell. This knowledge will help you speak confidently about how these products can meet client needs during interviews.
✨Tip Number 2
Demonstrate your understanding of B2B account management by preparing examples of how you've successfully managed client relationships in the past. Be ready to discuss specific strategies you've used to upsell or cross-sell products.
✨Tip Number 3
Showcase your communication skills by practising how you would explain complex IT solutions in simple terms. This is crucial for acting as a trusted advisor to clients and ensuring they feel comfortable with your recommendations.
✨Tip Number 4
Research EOS IT Solutions and their approach to customer satisfaction and service quality. Being able to articulate why you want to work for them and how you align with their values can set you apart from other candidates.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B account management or IT sales. Use specific examples that demonstrate your ability to manage client relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your customer service orientation and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency in CRM systems and Microsoft Office, as well as your knowledge of IT hardware and software solutions. This will show that you are well-equipped for the role.
Showcase Your Achievements: Include quantifiable achievements in your application, such as exceeding sales targets or successfully managing multiple accounts. This will help demonstrate your capability and drive to succeed in the position.
How to prepare for a job interview at EOS IT Solutions
✨Know Your Products
Familiarise yourself with the IT products and solutions that EOS IT Solutions offers. Be prepared to discuss how these can benefit potential clients and align with their business needs.
✨Demonstrate Relationship Building Skills
Showcase your ability to build and maintain relationships. Prepare examples of how you've successfully managed client accounts in the past, focusing on communication and trust.
✨Highlight Your Sales Achievements
Be ready to discuss your previous sales experience, particularly in B2B environments. Share specific metrics or achievements that demonstrate your ability to meet and exceed sales targets.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific client situations or challenges. Think about how you would identify upselling opportunities or resolve client issues effectively.
