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- Tasks: Ensure smooth order processing and provide top-notch customer service.
- Company: Join EOS IT Solutions, a global leader in technology and logistics.
- Benefits: Gain valuable experience in a supportive and dynamic work environment.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Strong organisational skills and familiarity with Microsoft Office, especially Excel.
- Other info: Great opportunity for career growth and learning in a collaborative team.
The predicted salary is between 30000 - 42000 £ per year.
WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency ABOUT THE ROLE:As an Order Intake Associate at EOS IT Solutions, you will play a crucial role in ensuring smooth order processing, data accuracy, and high-quality customer service. You will work both independently and collaboratively within a team to support our customers and internal departments, efficiently. For customers, you will serve as a point of contact, assisting with queries about pricing, orders and deliveries and provide support for external sales representatives. A good knowledge of customer service best practices with experience is preferable, alongside a willingness to learn. KEY RESPONSIBILITIES: Produce accurate quotations based on customer requirements. Process sales orders and customer purchase orders. Verify data accuracy in quotations, orders, and invoices. Communicate with clients to obtain missing information or resolve inquiries. Maintain and update sales and customer records. Provide feedback from customers to internal teams to enhance services. Respond to customer inquiries promptly and professionally. Follow up with inactive customers to validate quotes and requirements. Adhere to company policies and procedures. Support and assist the Customer Account Team. ESSENTIAL CRITERIA: Strong organizational skills with keen attention to detail. Experience with Microsoft Office tools, particularly Excel. Ability to work independently and as part of a team. Competence in working with data and metrics. Candidates with administrative experience in a similar role are encouraged to apply. A business-related degree is desirable but not essential. #LI-CT #LI-Onsite #IND
Order Intake Associate employer: EOS IT Company
Contact Detail:
EOS IT Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Intake Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Order Intake Associate, you'll need to interact with clients regularly. Role-play common scenarios with friends or family to build confidence and improve your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining EOS IT Solutions and ready to dive into the role.
We think you need these skills to ace Order Intake Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Order Intake Associate role. Highlight your customer service experience and any relevant administrative skills to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join EOS IT Solutions and how your background aligns with our commitment to superior quality of service. Keep it engaging and personal!
Showcase Your Attention to Detail: As an Order Intake Associate, accuracy is key. In your application, provide examples of how you've maintained data accuracy in previous roles. This will help us see your organisational skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EOS IT Company
✨Know Your Stuff
Familiarise yourself with EOS IT Solutions and their services. Understand their focus on customer satisfaction and quality service. This will help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Be ready to discuss specific examples from your past experiences where you've successfully managed data accuracy or improved customer service.
✨Prepare for Common Questions
Anticipate questions related to order processing and customer service best practices. Think about how you would handle common scenarios, like resolving a customer's inquiry or following up on inactive accounts.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the tools they use for order processing, or how they measure success in the Order Intake Associate role. This shows your genuine interest in the position.
