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- Tasks: Manage and grow B2B accounts while ensuring client satisfaction and identifying sales opportunities.
- Company: Join EOS IT Solutions, a global leader in technology and logistics.
- Benefits: Competitive salary, career growth, and potential international opportunities.
- Why this job: Be the trusted advisor for clients and make a real impact in IT solutions.
- Qualifications: Experience in B2B account management or IT sales is preferred.
- Other info: Dynamic role with excellent career progression and global travel opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Role Overview: We are looking for a proactive and driven Desk-Based Account Manager to join our Sales team. In this role, you’ll manage and grow a portfolio of existing B2B accounts, identifying upsell and cross-sell opportunities while ensuring exceptional client satisfaction. You’ll act as the first point of contact for your customers, building lasting relationships and helping them navigate our IT solutions portfolio. Key Responsibilities: • Manage a portfolio of B2B clients, ensuring regular communication and relationship development via phone, email, and virtual meetings. • Act as a trusted advisor to clients by understanding their business needs and recommending suitable IT products and solutions. • Proactively identify and pursue upselling and cross-selling opportunities within existing accounts. • Generate and follow up on quotes, process orders, and track delivery to ensure client satisfaction. • Maintain accurate records of all client interactions, opportunities, and sales activity using CRM tools. • Collaborate with internal departments (technical support, purchasing, logistics) to ensure smooth delivery of services and solutions. • Achieve and exceed monthly sales targets and KPIs. • Stay up-to-date on industry trends, product knowledge, and vendor promotions. Skills & Experience: • Previous experience in B2B account management or IT sales (reseller/distributor/vendor experience preferred). • Strong customer service orientation with excellent verbal and written communication skills. • Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. • Confident in managing multiple client accounts and sales pipelines simultaneously. • Proficient in using CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.). • Self-motivated, target-driven, and resilient under pressure. • Strong organizational and time-management skills Career Progression: This is an excellent opportunity to build your career in the IT sales sector. Successful Desk-Based Account Managers will have the opportunity to transition into field-based roles, managing high-value accounts and attending client meetings in person. Top performers may also be considered for international opportunities within our global network, offering the chance to grow professionally and expand their career on a global stage. Travel: This role may have a requirement to travel to global client sites. #IND #LI-CS1
Account Manager employer: EOS IT Company
Contact Detail:
EOS IT Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their IT solutions and think about how you can add value to their B2B clients. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with managing client accounts and driving sales. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Desk-Based Account Manager. Highlight your B2B account management experience and any relevant IT sales skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your understanding of IT solutions. Let us know why you're the perfect fit for EOS IT Solutions.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EOS IT Company
✨Know Your Stuff
Make sure you brush up on your knowledge of IT hardware, software, and collaboration solutions. Familiarise yourself with products from major players like Microsoft, Cisco, HP, and Dell. This will help you speak confidently about how these solutions can benefit potential clients.
✨Showcase Your Communication Skills
As an Account Manager, you'll need to communicate effectively with clients. Practice articulating your thoughts clearly and concisely. Consider role-playing common client scenarios with a friend to refine your approach and ensure you're ready for any questions that come your way.
✨Demonstrate Relationship Building
Think of examples from your past experiences where you've successfully built relationships with clients. Be prepared to discuss how you maintained regular communication and developed trust. This will show the interviewer that you understand the importance of client satisfaction and long-term partnerships.
✨Prepare for Sales Scenarios
Expect to be asked about upselling and cross-selling strategies. Prepare specific examples of how you've identified opportunities in previous roles. Highlight your ability to manage multiple accounts and meet sales targets, as this will demonstrate your capability to thrive in a target-driven environment.
