At a Glance
- Tasks: Lead organic social strategy and build vibrant online communities.
- Company: Award-winning workplace with a focus on inclusivity and flexibility.
- Benefits: Competitive salary, 26 days annual leave, and flexible working options.
- Other info: Join a diverse team recognised as a top employer for young professionals.
- Why this job: Shape brand narratives and engage with communities in a dynamic environment.
- Qualifications: 8+ years in social media leadership, strong editorial judgement, and stakeholder management skills.
The predicted salary is between 51750 - 63250 £ per year.
Are you a strategic visionary ready to drive an industry-leading digital footprint?
Do you excel at transforming social channels into thriving, trust-centered communities?
If so, we want to hear from you
We are looking for a sharp, analytical leader to take ownership of our non-paid social presence and shift the narrative from utility service to engaging brand experience.
In this pivotal role, you will focus on organic social and community strategy.
You will be the primary architect of our community infrastructure, driving customer education and advocacy while ensuring our storytelling remains impeccably aligned with complex regulatory standards.
Here’s a taste of what you’ll be doing
- Strategy & Ownership
- Own the overarching organic strategy across all current and emerging platforms to boost brand equity.
You will nurture an active online space, moving beyond passive engagement to foster genuine industry dialogue and advocacy.
- Responsible for brand presence through organic and paid content, spans from developing strategy to define the right content, right channels, right partners to reach desired audience, steering disruptive content output in line with brand guidelines/REGs and driving brand preference, and social following and engagement metrics
- Own annual cross-channel content planning in line with brand strategy and business KPIs
- Develop editorial calendar relevant to the brand by leading cross-disciplinary integration to identify proactive and reactive content opportunities in all areas of the business.
- Take responsibility for cross-channel content implementation working with relevant teams
- Support the Social Media team with insight-led organic social calendar strategy hitting annual metrics
- Plan content amplification with in-house campaign activation and external partners where required, including organic boosting strategy
- Work with marketing and creative teams to deploy creative assets taking ownership end-to-end from briefing to campaign reporting where required and steering team members through the process.
- Regulated Content & Community Stewardship
- Partner with legal and regulatory teams to ensure compliant storytelling, translating complex market changes into consumer-friendly content.
Develop robust playbooks to manage high-friction periods with empathy and speed.
- Align social messaging with external press relations and corporate announcements.
Work with broader stakeholders to integrate wider campaigns through a social-first lens.
Working directly with our digital teams to harness the power of our social and digital communities.
- Autonomously lead planning and implementation, alongside senior stakeholder engagement
- Take a test/learn ongoing approach and actively report on campaigns and social
- Act as guardian of consistent brand tonal execution through organic social channels
Are we a match? We’re looking for someone with
- 8+ years of leadership experience in social media and community management, preferably within a regulated sector.
- Exemplary editorial judgement with the ability to adapt tone from executive Linked In posts to consumer channels.
- Stakeholder management pedigree, navigating complex hierarchies and partnering closely with legal and compliance teams.
- Solid understanding of SEO, GEO and AEO optimisation and the its relationship between social media activity
- Strong ability to demonstrate business impact through organic social content performance. Going beyond the surface to illustrate outcomes from the work we do
- A natural passion for social media - you will be tapped into platform trends, creativity and community
- Ability to handle social listening tools and data-led campaign reporting
- Operational and with an ability to handle multiple stakeholders
- Experience in handling changing priorities and ambitious workload
- Proven experience leading creative and campaign outputs
- Experience handling external agencies
- Implementing brand TOV with consistency
- Willingness to challenge and think outside the box
- Excellent attention to detail
- Ability to work with full autonomy
- Experience with start-up brand and/or sub-brand beneficial
Here’s what else you need to know
- Role may close earlier due to high applications.
- Permanent
- Competitive salary
- Location - London - with travel to our other sites when required.
- Excellent parental leave allowance.
- Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024 .
- We're open to discussing how flexibility can work for you
- Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers . We're also p
- #J-18808-Ljbffr
Organic Social and Community Lead employer: eonnext
At eonnext, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within the rapidly evolving energy sector. Located in a vibrant area, we offer competitive benefits and a collaborative environment where innovative ideas thrive, making it an ideal place for those looking to make a meaningful impact in the energy market.
StudySmarter Expert Advice🤫
We think this is how you could land Organic Social and Community Lead
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for eonnext and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like eonnext are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with eonnext on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at eonnext. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Organic Social and Community Lead
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit eonnext. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of eonnext:Show us that you’ve done your homework! In your application, briefly mention what you admire about eonnext’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at eonnext
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at eonnext will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At eonnext, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
