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- Tasks: Drive clear aligner usage through clinical support and training for dental practices.
- Company: Eon Dental, a fast-growing leader in dental tech and clear aligners.
- Benefits: Great culture, growth opportunities, and the chance to make a real impact.
- Why this job: Join a dynamic team and help revolutionise dental care with innovative solutions.
- Qualifications: Bachelor's degree and 3-5 years in dental sales or clinical support required.
- Other info: Extensive travel and hands-on training involved, with strong client relationship focus.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Eon Dental is a high-impact medical devices & tech company growing at neck‑breaking speed. We are a team of over ~500 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry. Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes, as well as after‑sales service and assistance.
Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serve customers and dentists to robust backend solutions for process management and automation. Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team’s exceptional talent to make our customers’ experience outstanding.
The Clinical Activation Specialist is based in the UK and reports to the Head of Sales & Partnerships / Europe & North America with a dotted line to the Head of Clinical Operations, and will be responsible for driving clear aligner utilization by conducting online and field‑based clinical support, ensuring the optimal dental practice environment and workflows are in place for the successful adoption and implementation of our aligner solutions. The role combines in‑practice expertise and experience in a field‑based role with in‑depth clinical knowledge to educate and assist dental practices, ensuring optimal product usage, troubleshooting, and customer satisfaction. This role shall foster strong relationships with clients, promote clear aligner products, and ensure that all technical and clinical inquiries are addressed effectively.
What You’ll Do
- Support clinical and business development programs by identifying growth opportunities, delivering training, and helping address clinical/technical questions from customers, including dentists, hygienists, and practice staff.
- Promote clear aligner products to dental professionals, conducting product demonstrations and presentations to showcase product features and benefits.
- Act as the clinical expert, providing detailed answers to technical and dental‑related questions from clients, including how to effectively implement and use clear aligners.
- Travel extensively to provide in‑person clinical support to the sales team during customer meetings, presentations, and product demonstrations.
- Assist dental professionals in troubleshooting any issues or concerns related to clear aligner products, offering practical solutions and guidance.
- Provide clinical support by assisting with case selection, treatment planning, and troubleshooting complex cases during in‑person visits.
- Build and maintain strong, long‑term relationships with clients, serving as a trusted advisor on both sales and clinical aspects of clear aligners.
- Identify key challenges within the dental practice environment and work to develop targeted training content and programs to address them.
- Deliver hands‑on training in dental practices, including product use, treatment protocols, and case planning.
- Follow up with clients to ensure satisfaction and resolve any issues related to the clear aligner products.
- Maintain accurate records of activities, client interactions, and clinical support efforts in CRM or other systems.
- Provide regular reports on client feedback and market insights to management.
- Represent Eon Dental at industry events, trade shows, and customer meetings, conducting on‑site workshops and educational sessions.
- Gather customer feedback in the field and relay insights to internal teams to improve product offerings and support.
- Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.
- Take appropriate actions in relation to any hazards and work‑related issues, and elevate as needed, in order to ensure prompt and effective resolution.
- Perform other job‑related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.
What To Bring
- Bachelor’s degree in any relevant field.
- 3-5 years of experience in dental practice sales or clinical support, ideally with clear aligners.
- Strong knowledge of treatment protocols and case planning, preferably in clear aligners.
- Excellent communication and training skills to educate dental professionals.
- Ability to travel extensively (40% of the time) to support sales teams and provide in‑person clinical assistance.
What We Offer
- Great culture and growth opportunity.
- The chance to personally impact Eon’s customer experience.
- Push your boundaries, working with highly motivated and cross‑functional teams.
Interested? Then, apply for this position by clicking on the apply button. All applicants must send an updated CV in English.
Clinical Activation Specialist - UKI in London employer: Eon Dental
Contact Detail:
Eon Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Activation Specialist - UKI in London
✨Tip Number 1
Network like a pro! Get out there and connect with professionals in the dental field. Attend industry events, trade shows, or even local meetups. Building relationships can open doors to opportunities that aren’t advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your clinical knowledge and expertise during interviews or networking events. Bring along examples of how you've helped practices improve their workflows or patient outcomes.
✨Tip Number 3
Follow up after meetings! Whether it’s an interview or a casual chat, send a quick thank-you email. Mention something specific from your conversation to remind them of your expertise and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Eon Dental team.
We think you need these skills to ace Clinical Activation Specialist - UKI in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Clinical Activation Specialist role. Highlight any relevant experience in dental practice sales or clinical support, especially with clear aligners.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the dental industry and how your background makes you a great fit for Eon Dental. Be sure to mention specific examples of how you've driven success in previous roles.
Showcase Your Communication Skills: Since this role involves educating dental professionals, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and consider including examples of past training or presentations you've delivered.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Make sure to double-check your application for any errors before hitting that submit button!
How to prepare for a job interview at Eon Dental
✨Know Your Stuff
Make sure you brush up on your knowledge of clear aligners and dental practices. Understand the product features and benefits inside out, as well as common challenges faced by dental professionals. This will help you answer technical questions confidently during the interview.
✨Showcase Your Communication Skills
Since this role involves educating and training dental professionals, practice articulating complex concepts in a simple way. Prepare examples of how you've successfully communicated with clients or conducted training sessions in the past to demonstrate your ability to engage effectively.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've helped troubleshoot issues in a clinical setting. Be ready to discuss how you approached these challenges and the solutions you provided. This will show your potential employer that you can handle real-world problems effectively.
✨Build Rapport
During the interview, try to establish a connection with your interviewers. Ask insightful questions about Eon Dental's culture and values, and share your enthusiasm for their mission. Building rapport can leave a lasting impression and show that you're genuinely interested in being part of their team.
