Digital & Operations Lead: AI-Driven Member Experience in Manchester
Digital & Operations Lead: AI-Driven Member Experience

Digital & Operations Lead: AI-Driven Member Experience in Manchester

Manchester Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital systems development and enhance member experience through data-driven initiatives.
  • Company: Community-focused organisation in Manchester with a member-centric approach.
  • Benefits: Salary of £35,000, hybrid work environment, and opportunities for professional growth.
  • Why this job: Make a real difference in member experience while leading innovative digital projects.
  • Qualifications: Significant experience in digital platform management and supplier coordination.
  • Other info: Join a dynamic team dedicated to community engagement and support.

The predicted salary is between 28000 - 42000 £ per year.

A community-focused organization in Manchester is seeking a Digital and Operational Lead to oversee the development of their digital systems, ensuring a member-centric approach. The role involves leading digital infrastructure, managing office functions, and enhancing the member experience through data-driven initiatives.

Candidates should have significant experience in digital platform management and effective supplier coordination. This permanent position offers a salary of £35,000 and supports a hybrid work environment.

Digital & Operations Lead: AI-Driven Member Experience in Manchester employer: eoa (Employee Ownership Association)

Join a vibrant community-focused organisation in Manchester that prioritises a member-centric approach and fosters a collaborative work culture. With a commitment to employee growth, this role offers opportunities to lead innovative digital initiatives while enjoying the flexibility of a hybrid work environment. Experience a supportive atmosphere where your contributions directly enhance member experiences and drive meaningful change.
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Contact Detail:

eoa (Employee Ownership Association) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital & Operations Lead: AI-Driven Member Experience in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your skills! Create a portfolio or a personal website that highlights your experience with digital platforms and member-centric projects. This is your chance to shine and demonstrate what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the organisation and their digital initiatives. Be ready to discuss how your experience aligns with their goals, especially around enhancing member experiences through data-driven strategies.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Digital & Operations Lead: AI-Driven Member Experience in Manchester

Digital Platform Management
Supplier Coordination
Data-Driven Initiatives
Member-Centric Approach
Digital Infrastructure Development
Operational Leadership
Project Management
Analytical Skills

Some tips for your application 🫡

Show Your Passion for Community: When writing your application, let us see your enthusiasm for community-focused work. Share any relevant experiences that highlight your commitment to enhancing member experiences and how you can contribute to our mission.

Highlight Your Digital Skills: Make sure to showcase your experience with digital platforms and systems. We want to know about the tools you've used and how you've successfully managed digital infrastructure in previous roles.

Be Data-Driven: Since this role involves data-driven initiatives, include examples of how you've used data to improve processes or member experiences. This will show us that you understand the importance of analytics in driving success.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at eoa (Employee Ownership Association)

✨Know Your Digital Stuff

Make sure you brush up on your knowledge of digital platforms and systems. Be ready to discuss specific tools you've used and how they improved member experiences in your previous roles. This shows you're not just familiar with the tech, but you know how to leverage it effectively.

✨Showcase Your Leadership Skills

As a Digital & Operations Lead, you'll need to demonstrate your ability to lead teams and manage projects. Prepare examples of how you've successfully coordinated with suppliers or led initiatives that enhanced operational efficiency. This will highlight your leadership capabilities.

✨Emphasise Member-Centric Approaches

Since the role focuses on a member-centric approach, think about how you've put members at the heart of your digital strategies. Share stories that illustrate your commitment to improving user experience and how data-driven decisions have positively impacted members.

✨Prepare Questions About Their Vision

Interviews are a two-way street! Prepare thoughtful questions about the organisation's vision for digital transformation and how they see the role evolving. This shows your genuine interest in their mission and helps you assess if it's the right fit for you.

Digital & Operations Lead: AI-Driven Member Experience in Manchester
eoa (Employee Ownership Association)
Location: Manchester

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