Senior Customer Transformation Analyst (12-Month) in Preston

Senior Customer Transformation Analyst (12-Month) in Preston

Preston Temporary 51750 - 63250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to drive customer-focused change and deliver high-quality analysis.
  • Company: Electricity North West, committed to transforming customer experiences.
  • Benefits: Gain valuable experience in a supportive environment with potential for growth.
  • Other info: 12-month maternity cover with opportunities to shape impactful decisions.
  • Why this job: Make a real difference in customer transformation projects while developing your leadership skills.
  • Qualifications: Experience in business analysis and strong communication skills required.

The predicted salary is between 51750 - 63250 £ per year.

Electricity North West is recruiting a Customer Transformation Business Analyst for a 12-month maternity cover.

You will lead a small BA team, govern analysis outputs and drive customer-focused change across transformation projects.

You will coach analysts, gather requirements, map journeys and deliver high-quality artefacts while collaborating with senior stakeholders to shape decisions and realise benefits.

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Senior Customer Transformation Analyst (12-Month) in Preston employer: ENWL

SP Electricity North West is an exceptional employer, offering a dynamic work environment where innovation meets sustainability. With a strong commitment to employee growth, we provide extensive professional development opportunities and a supportive culture that values diversity and inclusion. Located in the heart of the North West, our team enjoys competitive benefits, including a market-leading pension scheme and private healthcare, all while contributing to a greener future for the communities we serve.

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Contact Details:

ENWL Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Customer Transformation Analyst (12-Month) in Preston

Join Business Intelligence Meetups

We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!

Leverage Online Freelancing Platforms

Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.

Show Off Your BI Projects

Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like ENWL, showing exactly what you can bring to the table.

Tap Into University or College Networks

If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.

We think you need these skills to ace Senior Customer Transformation Analyst (12-Month) in Preston

Leadership Skills
Business Analysis
Stakeholder Management
Requirements Gathering
Journey Mapping
Coaching and Mentoring
Change Management

Some tips for your application 🫡

Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.

Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.

Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at ENWL.

Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at ENWL. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!

How to prepare for a job interview at ENWL

Brush Up on Your Data Skills

For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.

Plan Your Portfolio of Projects

Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.

Demonstrate Your Adaptability

Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.

Have Your Metrics Ready

In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.