SP Electricity North West is recruiting a Customer Advisor for its Preston contact centre. You will handle inbound and outbound calls, assisting customers including those in vulnerable situations, with empathy and clear guidance to resolve issues in line with targets.
You will receive thorough training to become a multi-skilled agent across online calls, back-office tasks and general enquiries, ensuring a high standard of service and welfare support.
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Energy Customer Advisor – Inbound Support Champion in Preston employer: ENWL
SP Electricity North West is an exceptional employer, offering a dynamic work environment where innovation and teamwork drive success in delivering vital electricity services across the North West. With a strong commitment to employee development, competitive benefits including an annual bonus scheme and generous leave, and a culture that values diversity and inclusion, we empower our colleagues to thrive while making a meaningful impact on the communities we serve. Join us to lead a talented team in shaping the future of energy and enjoy the unique advantages of working within a forward-thinking organisation dedicated to green growth.
