DSO Engagement and Operation Engineer in Manchester

SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West.

Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth.

We’re one of six distribution network operators in the UK and are regulated by Ofgem.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges.

Come and be part of our team and make a difference.

Now part of the Iberdrola and Scottish Power group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker.

A Fantastic Opportunity: DSO Engagement and Operations Optimisation Engineer

As a DSO Engagement and Operations Optimisation Engineer, you’ll play a critical role in ensuring our network operates efficiently while helping customers navigate the challenges and opportunities of energy transition.

This is a unique opportunity to combine power systems engineering, operational analysis and stakeholder engagement in a role that directly influences how the electricity network evolves to support low‑carbon growth.

The Role

As part of our Distribution System Operator (DSO) team, you’ll provide operational and analytical engineering support to both customers and internal teams.

You’ll use network data, power system analysis and operational insights to support existing connections, optimise network performance and help resolve complex operational issues.

You’ll work closely with customers, planners, network operators and industry stakeholders to ensure constraints and curtailment are managed effectively, while contributing to the development of future network and DSO solutions.

What You’ll Be Doing

In this role, you will investigate and resolve customer issues related to flexible and non‑firm connections, curtailment, and operational access.

You will analyse operational network data to identify risks, trends and opportunities for improvement, providing technical expertise on Flexible Connections, flexibility services and active distribution network operation.

You will assess network performance and determine when issues require escalation for planning, network reinforcement or scheme modification.

The role also involves supporting customers in delivering low‑carbon generation, demand and energy storage projects, and collaborating with DSO, Connections and Strategic Planning teams to develop innovative network solutions that align with stakeholder energy plans.

You will help enhance operational and flexibility data reporting, drive continuous improvement across DSO processes and build strong relationships with customers, local authorities, utilities and industry stakeholders to deliver excellent outcomes and support DSO incentive performance.

• What We’re Looking For
• Strong understanding of GB electricity distribution networks across all voltage levels.
• Knowledge of electricity distribution regulations, standards and industry frameworks.
• Degree in Electrical Engineering.
• Experience supporting customers through energy system transitions and delivering technical customer support in complex environments.
• Experience using power system analysis tools such as IPSA and DINIS.
• Understanding of operational network data and Active Network Management systems.
• Excellent analytical, problem‑solving and communication skills.
• Good understanding of the DSO industry and the role SP Electricity North West undertakes.
• Ability to work effectively across multiple teams and manage a diverse range of stakeholders.
• Power Systems Engineering specialisation.
• Proven relevant industrial experience.
• Knowledge of low‑carbon technologies, flexibility markets and local energy solutions.
• You’ll Succeed If You Are
• Customer‑focused and passionate about delivering positive outcomes.
• Analytical thinker who can turn complex information into practical actions.
• Comfortable influencing and building relationships with a wide range of stakeholders.
• Resilient, adaptable and able to thrive in a dynamic environment.
• Driven to improve processes and deliver innovative solutions.
• What We’re Offering
• Annual bonus scheme.
• 25 days annual leave increasing with length of service.
• Private healthcare.
• Employee rewards portal offering discounts on several well‑known brands.
• Market‑leading contributory pension scheme.
• Employee assistance programme.
• Opportunity for professional development through our L&D function.
• Our Commitment to Inclusion

We’re proud to foster a workplace where everyone can thrive.

We celebrate diversity and are committed to building a team that reflects the communities we serve.

We believe that embracing our differences makes us stronger.

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