Job Description:
Digital Dental Sales & Prosthetics Representative is responsible for achieving or exceeding sales and service goals with our Digital Dentistry & prosthetics solutions in dental laboratories and/or dental clinics within an assigned territory, through the effective selling and promoting of Digital Dentistry & Prosthetics Solutions to existing and potential new customers within the framework of sales operations directives and procedures. Also, to provide installation, training and technical support level 1 (hotline) in the products and services for digital workflow with focus on Company’s digital solutions portfolio and new products and services. In the sales process, the Digital Dental Sales & Prosthetics Representative is obliged to comply with all local laws and regulations as well as corporate policies and procedures.
Responsibilities:
- Plan with sales team, visits, activities and trainings
- Report activities, opportunities, forecast, in various business tools provided by the Company (CRM etc)
- Visit periodically existing and new customers, assess their needs and characteristics
- Support Sales team to present and sell the prosthetics solutions, the digital workflow and digital equipment to existing and or new customers
- Demonstrate, install and train appropriate digital products, solutions and services to existing or potential new customers
- Provide technical support and hotline support to existing customer on company's prosthetics and digital solutions portfolio and services
- Analyze and assess customer and territory sales trends and report periodically
- Plan prosthetics and digital sales activity based on territory needs to ensure that territory attains or exceeds assigned monthly, quarterly and/or annual sales goals
- Maintain regular contact with existing and potential new customers to strengthen relationships and ensure satisfaction with Prothetics and digital products solutions and services offered; implement and monitor creative marketing activities with the sales representative aimed at expanding/growing core business
- Support the sales representative to develop and maintain relationships with key influential leaders and utilize these relationships to expand market share
- Manage and report to the management about any product issues, loss or potential loss of key customers, or competitive sales strategies that negatively or positively affects local sales
- Study and stay informed on products, technologies, clinical studies, competitive activity, and other general information of interest to company or to customers
- Present and promote courses and events of the organization and apply this knowledge for your strategies and tactics to develop your commercial activity based on consultative selling
- Maintain a comprehensive knowledge of all company policies and procedures and demonstrate the ability to effectively implement them at the territory level
- Provide customers with after sales technical supports (level 1) on customer’s site or over the phone (hotline)
- Establish and maintain a travel schedule that will allow consistent contact with existing and potential new customers
- Willingness to travel locally approx. 80% and also internationally for events and congresses
Job Requirements:
- Dental technician and/or software-application engineer - Undergraduate degree or the equivalent educational level in medical, IT, business or related field
- Demonstrate ability to digest, to comprehend and verbalize highly technical product and clinical information related to company and industry products
- Demonstrate professional sales skills in promoting products and added values
- Strong verbal and written communication and interpersonal skills
- Advance computer and IT skills, CRM, CAD CAM and Navigation Systems
- Fluent/Native English
- Valid driving license (travel required)
- Minimum of 3 years working as a dental technician at dental lab or a minimum of 3 years of achievement oriented sales experience with Nobel Biocare or equivalent experience with direct competition or a minimum of 4 years in achievement oriented sales, preferably in the medical device field
Operating Company:
Nobel Biocare
