Digital Dental Sales & Prosthetics Representative

The Digital Dental Sales & Prosthetics Representative is responsible for achieving or exceeding sales and service goals with our Digital Dentistry & prosthetics solutions in dental laboratories and/or dental clinics within an assigned territory, through the effective selling and promoting of Digital Dentistry & Prosthetics Solutions to existing and potential new customers within the framework of sales operations directives and procedures. The role also includes providing installation, training, and technical support level 1 (hotline) in the products and services for digital workflow with a focus on the Company’s digital solutions portfolio and new products and services. In the sales process, the representative must comply with all local laws and regulations as well as corporate policies and procedures.

Responsibilities:

• Plan with the sales team visits, activities, and training.
• Report activities, opportunities, and forecasts in various business tools provided by the Company (CRM etc).
• Visit periodically existing and new customers, assess their needs and characteristics.
• Support the sales team to present and sell the prosthetics solutions, the digital workflow, and digital equipment to existing and/or new customers.
• Demonstrate, install, and train appropriate digital products, solutions, and services to existing or potential new customers.
• Provide technical support and hotline support to existing customers on the company's prosthetics and digital solutions portfolio and services.
• Analyze and assess customer and territory sales trends and report periodically.
• Plan prosthetics and digital sales activity based on territory needs to ensure that territory attains or exceeds assigned monthly, quarterly, and/or annual sales goals.
• Maintain regular contact with existing and potential new customers to strengthen relationships and ensure satisfaction with prosthetics and digital products solutions and services offered; implement and monitor creative marketing activities with the sales representative aimed at expanding/growing core business.
• Support the sales representative to develop and maintain relationships with key influential leaders and utilize these relationships to expand market share.
• Manage and report to management about any product issues, loss or potential loss of key customers, or competitive sales strategies that negatively or positively affect local sales.
• Study and stay informed on products, technologies, clinical studies, competitive activity, and other general information of interest to the company or to customers.
• Present and promote courses and events of the organization and apply this knowledge for your strategies and tactics to develop your commercial activity based on consultative selling.
• Maintain a comprehensive knowledge of all company policies and procedures and demonstrate the ability to effectively implement them at the territory level.
• Provide customers with after-sales technical support (level 1) on customer’s site or over the phone (hotline).
• Establish and maintain a travel schedule that will allow consistent contact with existing and potential new customers.
• Willingness to travel locally approx. 80% and also internationally for events and congresses.

Job Requirements:

• Dental technician and/or software-application engineer - Undergraduate degree or the equivalent educational level in medical, IT, business or related field.
• Demonstrate ability to digest, comprehend, and verbalize highly technical product and clinical information related to company and industry products.
• Demonstrate professional sales skills in promoting products and added values.
• Strong verbal and written communication and interpersonal skills.
• Advanced computer and IT skills, CRM, CAD CAM, and Navigation Systems.
• Fluent/Native English.
• Valid driving license (travel required).
• Minimum of 3 years working as a dental technician at a dental lab or a minimum of 3 years of achievement-oriented sales experience with Nobel Biocare or equivalent experience with direct competition or a minimum of 4 years in achievement-oriented sales, preferably in the medical device field.