Hybrid CEX Process Transformation Analyst

A recruitment agency in the United Kingdom is seeking a Business Analyst to support the integration of Customer Experience teams and enhance their operating model. The successful candidate will lead process mapping initiatives, collaborate with stakeholders, and document process interactions. Essential qualifications include experience in business analysis and process mapping with tools like Visio or Lucidchart. This role offers a hybrid work model and is crucial for optimizing organizational design and process governance. #J-18808-Ljbffr