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- Tasks: Lead the CEX Unity programme, ensuring timely delivery and stakeholder alignment.
- Company: Join Envisage Recruitment, a dynamic agency with a hybrid work culture.
- Benefits: Enjoy a flexible work environment and opportunities for professional growth.
- Why this job: Make a real impact in customer experience transformation while honing your project management skills.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Work in a fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Company: Envisage Recruitment Pvt. Ltd.
Contract Type: Agency (6-month Rollover Contract)
Location: Hybrid (Coventry / Remote)
Reports To: Programme Manager
Purpose of the Role: You will drive the successful delivery of the CEX Unity programme by managing timelines, dependencies, risks, and stakeholder alignment. You will be responsible for maintaining rigorous programme governance across multiple Customer Experience (CEX) workstreams.
Key Responsibilities:
- End-to-End Delivery: Support the delivery plan for CEX Unity, ensuring milestones are met across system integration, organizational design, process mapping, and change management.
- Coordination: Work closely with the Programme Manager to coordinate activities across Business Analysts, Change Analysts, OD specialists, and People Partners.
- Collaboration: Facilitate cross-functional collaboration between CEX teams, Regional/Market stakeholders, and Commercial/Enterprise teams.
- Governance & RAID: Establish and run programme governance meetings. Track and manage risks, issues, and dependencies (RAID logs), escalating critical paths where necessary.
- Project Artefacts: Create and maintain project charters, detailed plans, and delivery dashboards.
- Implementation: Support planning for phased implementations, transitions, and system go-lives.
Required Skills & Experience:
- Transformation Expertise: Proven experience in project management within large-scale transformation or system integration programmes.
- Stakeholder Management: Exceptional senior stakeholder management and communication skills.
- Technical Proficiency: Mastery of project tools including JIRA, Confluence, MS Project, and Trello.
- Methodologies: Strong understanding of Agile, Waterfall, and Hybrid delivery frameworks.
- Change & Org Design: Familiarity with organization design, change management, and CEX strategy.
- Facilitation: Proven ability in workshop facilitation and managing cross-functional sessions.
Desirable Attributes:
- Domain Knowledge: Experience in Automotive, Digital, or Customer Experience (CEX) domains.
- Resilience: Calm under pressure with a proactive, solution-oriented mindset.
- Autonomy: Able to work independently while remaining collaborative in a hybrid environment.
Project Manager in Coventry employer: Envisage Recruitment Limited
Contact Detail:
Envisage Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Project Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their CEX Unity programme and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested and knowledgeable.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your project management skills and how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you a better chance of landing that interview. Let’s get you that Project Manager role!
We think you need these skills to ace Project Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience in managing large-scale transformations and your familiarity with tools like JIRA and MS Project. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the CEX Unity programme. Share specific examples of your stakeholder management skills and how you've successfully delivered projects in the past.
Showcase Your Methodologies: Don’t forget to mention your understanding of Agile, Waterfall, and Hybrid methodologies. We love seeing candidates who can adapt their approach based on project needs, so give us the details on how you've applied these frameworks in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Envisage Recruitment Limited
✨Know Your Project Management Tools
Familiarise yourself with tools like JIRA, Confluence, and MS Project before the interview. Be ready to discuss how you've used these tools in past projects, as this will show your technical proficiency and readiness for the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed senior stakeholders in previous roles. Highlight your communication strategies and how you ensured alignment across different teams, as this is crucial for the Project Manager position.
✨Understand the CEX Unity Programme
Research the CEX Unity programme and its objectives. Being able to discuss how your experience aligns with their goals will demonstrate your genuine interest in the role and your ability to contribute effectively.
✨Prepare for Governance Discussions
Be ready to talk about your experience with programme governance and managing RAID logs. Share specific instances where you've tracked risks and issues, and how you escalated critical paths to ensure project success.
