Dental Receptionist | Riverside Dental Practice | Nantwich | 4 Days Per Week
Looking for a Dental Reception role where you'll be valued, supported and part of a genuinely welcoming team?
Riverside Dental Practice is looking for an experienced Dental Receptionist to join our established seven-surgery practice in the heart of Nantwich.
With over 40 years of providing high-quality private and NHS dentistry, we've built a loyal patient base and a fantastic reputation within the local community. We're proud of our friendly, close-knit team and the welcoming environment we create for both patients and colleagues.
What makes Riverside special?
We believe a happy, supported team makes all the difference. From protected lunch breaks and team socials to celebrating birthdays and team-building days, we work hard to create an environment where everyone feels valued and part of the team.
What we offer
- Working hours: Monday: 8:20am – 6:00pm, Tuesday: 8:20am – 6:00pm, Thursday: 8:20am – 5:30pm, Friday: 8:20am – 5:50pm – flexibility to cover an occasional Wed will be advantageous Approximately 34 hours per week.
- Pay £14.56 per hour
- Christmas bonus.
- Additional Denplan benefits following successful probation.
- Corporate Specsavers benefits, including eye tests and discounts on glasses.
- Employee Assistance Programme (EAP), including access to a 24-hour GP service.
- Clear progression opportunities with structured pay development.
- Team incentives, social events and team-building days.
- Birthday celebrations and a supportive, established team.
- Dedicated staff room and protected lunch breaks.
- Onsite team parking, with local bus links and the train station approximately 10 minutes away.
The Role
As a Dental Receptionist, you'll be one of the first points of contact for our patients, helping to create a positive experience from the moment they walk through the door.
Your responsibilities will include:
- Welcoming patients and managing front-of-house reception.
- Answering incoming calls and handling patient enquiries.
- Booking and managing appointments, including recalls and cancellations.
- Managing patient records and updating information accurately.
- Taking payments and supporting financial administration.
- Liaising with clinicians and the wider practice team to ensure the day runs smoothly.
- Providing a friendly, professional and efficient patient experience.
You'll be joining a seven-surgery practice offering a varied range of treatments, including general and cosmetic dentistry, implants, oral surgery, endodontics and periodontics.
About You
Previous or current experience working in dental reception is essential.
We're looking for someone who:
- Is confident using dental practice management systems. Experience with R4 software would be advantageous but isn't essential.
- Has experience working in a dental reception role, ideally within a busy practice.
- Has excellent communication and customer service skills.
- Is organised, proactive and able to manage competing priorities.
- Enjoys building relationships with patients and colleagues.
- Takes pride in providing a welcoming and professional patient experience.
Ready for a Change?
If you have dental reception experience and are looking to join an established practice with a friendly team, a supportive working environment and a four-day working week, we'd love to hear from you.
Riverside Dental Practice is owned and operated by the Envisage Dental Group. The Envisage Dental Group is certified B Corp. We celebrate collaboration and transparency and are proud to be an inclusive equal opportunity workplace. We have created a workforce that is reflective of our diverse patient and practice communities, that promotes positivity, and we believe this is critical to our success. We do not discriminate based upon race, religion, colour, national origin, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.
As part of our commitment to closing the Gender Pay Gap and ensuring equal opportunities for all candidates, we do not request or consider salary history at any stage of our recruitment process. Our compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to fair and equitable pay.
Dental Receptionist in Nantwich employer: Envisage Dental
Hest Bank Dental is an exceptional employer for Associate Dentists, offering a supportive and collaborative work environment where patient relationships are genuinely valued. With dedicated nursing support, modern technology, and an established patient base, you'll have the opportunity to provide high-quality care while building meaningful, long-term connections with patients. Join our friendly team and take pride in delivering continuity of care in a practice that prioritises both clinician and patient satisfaction.
