Business Central Support

Job Summary
The Business Central Analyst is responsible for managing, optimizing, and supporting Microsoft Dynamics 365 Business Central (BC) within the organization. This role involves analysing business processes, configuring BC modules, troubleshooting issues, and ensuring seamless integration with other systems. The analyst will act as a liaison between business stakeholders and technical teams to deliver efficient ERP solutions.

Location: South Wales, Hertfordshire or Yorkshire

Responsibilities

System Administration & Support

• Maintain and configure Microsoft Dynamics 365 Business Central environments.
• Provide first and second-line support for BC-related issues.
• Monitor system performance and ensure data integrity.

Business Analysis

• Gather and document business requirements for ERP enhancements.
• Analyse workflows and recommend process improvements.
• Collaborate with finance, operations, and supply chain teams to optimize BC usage.

Customization & Integration

• Work with developers to implement customizations and extensions.
• Ensure integrations with third-party applications are functioning correctly.
• Test and validate system changes before deployment.

Training & Documentation

• Develop user guides and training materials.
• Conduct training sessions for end-users and key stakeholders.

Compliance & Security

• Ensure compliance with company policies and data security standards.
• Assist in audits and maintain accurate system documentation.

Requirements

• Strong knowledge of Microsoft Dynamics 365 Business Central (or NAV).
• Experience in ERP system administration and configuration.
• Proficiency in SQL, Power BI, and reporting tools (preferred).
• Understanding of finance, supply chain, and operational processes.
• Excellent problem-solving and communication skills.
• Ability to manage multiple projects and meet deadlines.
• 2+ years of experience working with Business Central.
• Experience in business analysis and ERP implementation projects.

This role offers an engaging opportunity for individuals committed to delivering exceptional support services while enhancing their organisational and communication skills.

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Experience:

• Business Central: 2 years (required)

Work Location: In person