Location: EnviroVent Head Office, Harrogate, HG3 2SP Salary: £25,686.68 per annum Hours: Full Time, Monday to Friday, 37.5 hours per week
About EnviroVent
EnviroVent Ltd is the UK’s leading manufacturer and supplier of innovative and sustainable ventilation products. We are passionate about improving indoor air quality and delivering an effortless customer experience for our customers.
We are currently seeking a motivated and customer-focused Sales Administrator to join our busy and supportive Supply & Fit team at our Head Office in Harrogate. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building strong colleague and customer relationships, and supporting business growth through exceptional administration and service.
What’s in it for you?
- £25,686.68 annual salary
- 22 days annual leave plus bank holidays, increasing with length of service (plus the option to purchase up to 4 additional days)
- Fantastic newly built Head Office facilities
- Life assurance of 3x annual salary
- Pension scheme with 6% employer contribution and 3% employee contribution minimum
- Excellent development opportunities (over one-third of our employees have been promoted internally)
- Access to health cashback plans
- Early wage access
- Generous length of service awards
- Cycle to Work scheme
What are we looking for in our Sales Administrator?
- Previous experience in a customer service, sales administration, order processing or office administration role is preferred but robust and patient training is provided.
- Excellent communication skills with the ability to build positive relationships with customers and colleagues.
- Strong attention to detail and the ability to manage multiple tasks accurately in a fast-paced environment.
- Good IT skills, including experience using Microsoft Office and CRM or business systems.
- A proactive, team-focused approach with a passion for delivering outstanding customer service and finding solutions.
What does our Sales Administrator actually do?
- Process customer works orders including survey requests and job updates accurately and efficiently.
- Respond to customer enquiries by phone and email, providing product information, pricing details and order updates.
- Work closely with Sales, Installations and other internal teams to ensure a seamless customer experience.
- Maintain accurate customer records and data within company CRM systems.
- Support the management and maintenance of price lists, special pricing agreements and product bundles.
- Produce reports, update customer portals and complete a variety of administrative tasks to support day-to-day business operations.
At EnviroVent, we’re looking for people who share our values of: Keep it Simple, Show You Care, Make it Happen, Seize the Opportunity and In It Together. If you’re looking for a role where you can make a real difference to our customers while developing your career, we’d love to hear from you.
Sales Administrator in Harrogate employer: envirovent
Envirovent is an exceptional employer that prioritises the well-being and professional development of its employees. With a strong focus on sustainability and innovation, our work culture fosters collaboration and hands-on experience, ensuring that every Domestic Ventilation Engineer plays a vital role in enhancing indoor air quality for our customers. We offer competitive benefits, including a generous pension scheme, financial incentives, and comprehensive training opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the heart of the UK.
