At a Glance
- Tasks: Manage and grow client accounts in IT and cybersecurity, driving digital transformation.
- Company: Dynamic Managed Service Provider with a focus on innovation and client success.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Join a high-growth team and build lasting client relationships.
- Why this job: Influence client strategies and drive impactful technology projects with ambitious businesses.
- Qualifications: 5+ years in IT/cybersecurity account management and strong technical knowledge required.
The predicted salary is between 72000 - 96000 € per year.
Predominantly remote working WFH with 1 day per week (Mondays) in office for sales meetings in London area.
£50k-60k p/a base salary, OTE £100k-£120k p/a.
Previous IT / Cybersecurity Account Management experience is essential. Microsoft suite / Azure knowledge is highly desirable. Medium to large enterprise account sales and account management experience preferred.
Are you an experienced MSP Account Director or Strategic IT Account Manager who thrives on building long-term client partnerships and driving technology-led growth? We are looking for a commercially driven, technically credible IT Account Director to manage and grow a portfolio of medium and large business clients. This is a strategic, relationship-led role focused on customer success, roadmap development and account expansion within a fast-growing Managed Service Provider.
This is not a cold-hunting position. It is about owning relationships, delivering value, and identifying commercial opportunities within an established client base.
The Role
You will act as a trusted technology advisor to your clients, helping them navigate digital transformation, cloud adoption and cyber security strategy.
Key responsibilities include:
- Owning and growing a portfolio of managed services accounts
- Conducting monthly and quarterly QBRs (face-to-face)
- Building and presenting detailed technology roadmaps
- Identifying upsell and cross-sell opportunities across IT support, cloud and security
- Translating business goals into practical Microsoft and infrastructure solutions
- Working closely with technical and solutions teams to deliver best-in-class service
- Maintaining high customer satisfaction and NPS scores
What We’re Looking For
- 5+ years’ experience within an MSP or Managed Services environment
- Strong background in IT support, IT services and cyber security
- Proven track record of exceeding account growth targets
- Experience presenting to and negotiating with C-level stakeholders
- Confident running QBRs and executive-level meetings
- Strong technical understanding of:
- Microsoft 365
- Azure
- Windows Server
- Endpoint security, EDR, MFA
- Antivirus and security best practices
You must be commercially focused, relationship-driven and comfortable having technical conversations in a clear, business-led way.
Why This Role?
- Work with ambitious medium and enterprise clients
- Drive meaningful digital transformation projects
- Be part of a high-growth, forward-thinking MSP
- Take ownership of strategic client relationships
If you are currently an IT Account Director, Strategic Account Manager, Technical Account Manager or Senior Customer Success Manager within Managed Services and are looking for a role where you can truly influence client strategy and drive commercial growth, we’d love to hear from you. Apply now or reach out for a confidential discussion.
IT and Cybersecurity Sales Account Director - MSPs - £100k-120k p/a OTE - Remote WFH - London area employer: Envirorec
As a leading Managed Service Provider, we offer an exceptional work environment that prioritises employee growth and development. With predominantly remote working arrangements and a collaborative culture, our team enjoys the flexibility to thrive while engaging in meaningful digital transformation projects for medium and large clients. Join us to build long-term client partnerships and drive technology-led growth in a supportive and innovative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land IT and Cybersecurity Sales Account Director - MSPs - £100k-120k p/a OTE - Remote WFH - London area
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their products, culture, and recent news. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your successes in managing accounts and driving growth, especially in IT and cybersecurity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are excited about joining our team.
We think you need these skills to ace IT and Cybersecurity Sales Account Director - MSPs - £100k-120k p/a OTE - Remote WFH - London area
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in IT and cybersecurity, especially any account management roles you've had. We want to see how you’ve driven growth and built relationships in similar positions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and delivered value to clients in the past.
Showcase Your Technical Skills:Since this role requires a strong technical understanding, don’t shy away from mentioning your knowledge of Microsoft 365, Azure, and cybersecurity practices. We want to know how you can leverage these skills to help our clients succeed.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Envirorec
✨Know Your Stuff
Make sure you brush up on your knowledge of IT and cybersecurity, especially around Microsoft 365 and Azure. Be ready to discuss how these technologies can drive digital transformation for clients, as this will show you're not just familiar with the products but can also apply them strategically.
✨Showcase Your Relationship Skills
Since this role is all about building long-term client partnerships, prepare examples of how you've successfully managed relationships in the past. Think about specific instances where you identified upsell opportunities or improved customer satisfaction—these stories will resonate well.
✨Prepare for QBRs
As you'll be conducting monthly and quarterly business reviews, practice presenting a technology roadmap. Make it engaging and clear, focusing on how your solutions align with the client's business goals. This will demonstrate your ability to communicate complex ideas effectively.
✨Understand Their Business
Research the company you're interviewing with and their client base. Understand their challenges and how your experience can help them overcome these. Tailoring your responses to reflect their needs will show that you're genuinely interested and invested in their success.
