At a Glance
- Tasks: Enhance management systems and ensure compliance across global certification services.
- Company: Join a leading firm focused on operational excellence and continuous improvement.
- Benefits: Hybrid work model, professional growth opportunities, and dynamic team environment.
- Other info: Fast-paced environment with opportunities for travel and collaboration across time zones.
- Why this job: Make a real impact in a role that safeguards quality and integrity worldwide.
- Qualifications: Bachelor's degree and 2+ years in certification or verification environments required.
The predicted salary is between 45000 - 55000 £ per year.
If you are an experienced quality, audit, or accreditation professional who thrives at the intersection of governance, operational excellence, and continuous improvement, this role offers the opportunity to make a visible, enterprise‐wide impact. You will play a critical role in safeguarding the integrity of ERM CVS’s global certification, assurance, and verification services—while helping shape how management systems evolve, scale, and mature across regions and service lines.
Why This Role Matters
ERM CVS operates in highly regulated, independently accredited environments where trust, credibility, and impartiality are non‐negotiable. This role is essential to ensuring our internal management system not only meets accreditation requirements—but actively strengthens operational performance, audit readiness, and customer confidence worldwide. Your work directly enables ERM to deliver high‐quality, accredited services with consistency, transparency, and efficiency.
What Your Impact Is
- Maintain and continuously improve ERM CVS’s internal management system in line with global accreditation and scheme requirements
- Ensure audit readiness across certification, assurance, verification, and training services
- Strengthen compliance, impartiality, and competency frameworks across a global auditor population
- Drive meaningful process improvements that enhance scalability, efficiency, and data integrity
- Bring practical field experience back into system design through hands‐on audit, verification, and technical review work
What You’ll Bring
Required
- Bachelor’s degree in Engineering, Environmental Science, Sustainability, Occupational Health & Safety, Quality Management, or a related technical field
- Minimum 2 years of experience in certification, assurance, or verification environments
- Working knowledge of accreditation frameworks (e.g. ISO/IEC 17021, ISO/IEC 17029, ISSA 5000, ISQM‐1, ISQM‐2)
- Experience across the audit lifecycle, including planning, delivery, technical review, and reporting
- Strong organizational skills with high attention to detail and accountability
- Ability to work independently while collaborating across functions, regions, and time zones
Preferred
- Experience working within certification or verification bodies
- ISO Lead Auditor certification
- Familiarity with audit management systems and workflow tools
- Exposure to digital tools supporting data, reporting, and automation (e.g. Microsoft 365, Power BI, MS Copilot, AI‐enabled systems)
Key Responsibilities
Management System Operation & Compliance
- Maintain and operate the ERM CVS management system in line with applicable standards and accreditation requirements
- Support management reviews, internal reporting, and external audit readiness
- Ensure compliance with impartiality, independence, and documentation controls
Internal & External Audit Program Management
- Plan, coordinate, and monitor internal audit programs across all service lines
- Support the execution of external audits by accreditation bodies
- Partner with business leaders to identify auditable activities and improvement opportunities
Witness Audit Coordination
- Identify and coordinate witness audit opportunities across regions and disciplines
- Ensure operational readiness and maintain full traceability of witness activities
NCR, OFI & Issue Management
- Manage the end‐to‐end lifecycle of non‐conformities and opportunities for improvement
- Ensure root cause analysis, corrective actions, effectiveness verification, and timely closure
Complaints, Appeals, Disputes & External Inquiries
- Manage complaints, appeals, disputes, customer satisfaction feedback, and external inquiries
- Ensure accurate tracking, investigation, response, and closure within defined timeframes
- Analyze trends to support leadership decision‐making and continual improvement
Auditor Qualification & Competence Management
- Coordinate auditor qualification, competence assessment, and approval processes
- Maintain accurate competency records with full traceability
Product & Service Development Support
- Support new product and service initiatives following Gate 1 approval
- Coordinate stakeholder reviews and track progress within project management systems
Conflict of Interest Management
- Maintain conflict of interest identification and escalation processes
- Ensure documentation and traceability aligned with impartiality requirements
Systems, Tools & Digital Enablement
- Maintain and enhance internal systems such as Pegasus, Cosmos, and Monday.com
- Identify opportunities for automation, efficiency, and data quality improvements
Process Improvement
- Design, implement, and standardize management system processes and procedures
- Ensure alignment with accreditation, impartiality, and scalability requirements
Audit, Verification & Technical Review Engagements (Billable – ~30%)
- Participate in audit and verification activities to maintain practical, hands‐on expertise
- Conduct or coordinate technical reviews and certificate issuance
- Monitor timelines related to technical review, approvals, and certificate control
- Leverage field insights to drive system improvements, training, and calibration activities
Additional Information
- Hybrid role with occasional travel
- Regular attendance at local office locations as business needs require
- Flexibility to support global teams across time zones
- Dynamic, fast‐paced environment with strong opportunities for professional growth
Accreditation and Management Systems Specialist in London employer: Environmental Resources Management (ERM)
At ERM CVS, we pride ourselves on being an exceptional employer that fosters a culture of continuous improvement and operational excellence. Our London office offers a dynamic and fast-paced environment where you can make a significant impact on global certification and assurance services while enjoying flexible working arrangements and opportunities for professional growth. Join us to be part of a team that values integrity, collaboration, and innovation in safeguarding the highest standards of quality and compliance.
Contact Details:
Environmental Resources Management (ERM) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accreditation and Management Systems Specialist in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the accreditation and management systems field on LinkedIn. Join relevant groups, participate in discussions, and don’t hesitate to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ERM CVS thoroughly. Understand their values, recent projects, and challenges in the industry. This will help you tailor your responses and show that you're genuinely interested in making an impact in their organisation.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Think of specific situations where you demonstrated your skills in quality management or audit readiness. This structured approach will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the continuous improvement of our management systems.
We think you need these skills to ace Accreditation and Management Systems Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality, audit, or accreditation. We want to see how your skills align with the role of Accreditation and Management Systems Specialist!
Showcase Relevant Experience:Don’t just list your past jobs; explain how your experience relates to maintaining management systems and ensuring compliance. We love seeing practical examples that demonstrate your impact in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Environmental Resources Management (ERM)
✨Know Your Accreditation Frameworks
Make sure you brush up on your knowledge of accreditation frameworks like ISO/IEC 17021 and ISO/IEC 17029. Being able to discuss these frameworks confidently will show that you understand the core requirements of the role and can contribute to maintaining compliance.
✨Showcase Your Audit Experience
Prepare specific examples from your past experiences in audit lifecycle management. Highlight your planning, delivery, and reporting skills, as well as any hands-on audit work you've done. This will demonstrate your practical understanding of the processes involved.
✨Emphasise Process Improvement Skills
Be ready to discuss how you've driven meaningful process improvements in previous roles. Think about specific instances where you've enhanced efficiency or data integrity, as this aligns perfectly with the responsibilities of the position.
✨Demonstrate Collaboration Across Functions
Since this role requires working across various functions and regions, prepare to share examples of how you've successfully collaborated with diverse teams. Highlight your organisational skills and ability to work independently while still being a team player.