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- Tasks: Manage internal communications projects and engage with stakeholders to deliver impactful events.
- Company: Join ERM, the world's largest sustainability advisory firm, committed to making a difference.
- Benefits: Enjoy a supportive environment with opportunities for growth and development in your career.
- Why this job: Be part of a team that drives sustainability and creates real change in the world.
- Qualifications: Degree in Communications or related field; strong project management and communication skills required.
- Other info: Diverse and inclusive workplace where every voice is valued and empowered.
The predicted salary is between 36000 - 60000 £ per year.
The Manager, Internal Communications will work closely with the Director of Communications & Brand to develop and execute high-priority communication plans and assets, working closely with senior leaders and a broad network of internal and some external stakeholders. The role is critical in delivering a series of events and communication activities within a defined timeframe, requiring high levels of project management, stakeholder engagement and content development capability.
This 6-month fixed-term contract (FTC) interim role provides additional capacity to support the delivery of ERM’s global internal communications agenda.
Key Accountabilities & Responsibilities- Project management
- Manage a complex program of work comprising multiple events (in person and virtual), activities and channels.
- Ensure the project is executed on time, on budget and to a high standard of quality (as measured by feedback surveys, for example).
- Proactively identify risks to project delivery, develop mitigation strategies.
- Deliver regular project status updates to key stakeholders.
- Stakeholder engagement
- Liaise with a broad network of internal and external stakeholders (including business leaders, clients, external agencies, for example) to deliver planned events.
- Ensure all stakeholder communications enhance ERM’s brand and maximize positive engagement with the project.
- Utilize tact and diplomacy while ensuring timely delivery under pressure.
- Content development
- Prepare a broad range of communication materials, presentations, event scripts, FAQs, leader talking points, and employee updates.
- Utilize internal channels and platforms effectively, utilizing data analytics to inform and evolve approach.
- Coordinate logistics and content for townhalls, virtual meetings, and global communications moments.
- Assist in preparing leadership for internal events, including scripts, presentation content, and talking points.
- Content Quality, Governance & Standards
- Ensure internal content is clear, inclusive, and accessible across regions and languages.
- Help embed communication standards, templates, and governance processes.
- Maintain the quality and consistency of internal communication assets.
- Analytics & Continuous Improvement
- Track engagement and insights from internal channels and employee feedback.
- Recommend improvements and optimizations to increase impact and reach.
- Qualifications
- Bachelor’s degree in Communications, Public Relations, Journalism, or a related field preferred.
- Professional communication certifications (CIPR, IABC) are an advantage but not required.
- Essential Experience
- Strong organizational and project management skills, with the ability to juggle multiple tasks simultaneously.
- Solid internal communications experience within a matrixed or global organization.
- Strong writing, editing, and storytelling skills with ability to simplify complex messages.
- Experience managing digital communication channels (intranet, newsletters, collaboration platforms).
- Ability to build relationships and work effectively with stakeholders at all levels.
- Comfortable working across time zones and supporting global teams.
- Preferred
- Experience in professional services, sustainability, or purpose-driven organizations.
- Exposure to change communications or transformation initiatives.
- Basic design, formatting or multimedia skills (e.g., video editing, graphic design) are a plus.
ERM is committed to creating an environment where everyone feels valued, respected, and empowered to thrive. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you.
Internal Communications Manager employer: Environmental Resources Management (ERM)
Contact Detail:
Environmental Resources Management (ERM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching the company culture and recent projects. Tailor your answers to show how your skills align with their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online tools. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm. Plus, it’s just good manners!
We think you need these skills to ace Internal Communications Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Internal Communications Manager role. Highlight your project management skills and experience in internal communications, as these are key for us.
Showcase Your Storytelling Skills: We love a good story! Use your writing skills to convey how you've simplified complex messages in the past. This will show us you can create engaging content that resonates with our audience.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Environmental Resources Management (ERM)
✨Know Your Audience
Before the interview, research ERM's values and recent projects. Understanding their focus on sustainability and internal communications will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed complex projects in the past. Highlight your ability to juggle multiple tasks and deliver on time, as this is crucial for the Internal Communications Manager role.
✨Prepare Engaging Content Samples
Bring along samples of communication materials you've created, such as presentations or newsletters. This will demonstrate your writing and storytelling skills, which are essential for crafting clear and impactful messages.
✨Ask Insightful Questions
Prepare thoughtful questions about ERM's internal communications strategy and how they measure success. This shows your proactive approach and genuine interest in contributing to their goals.