Operations Manager in London

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Location & Travel: Rickmansworth, Hampton or Walthamstow with hybrid working available. Regular travel as required across the Thames Water London non‐infrastructure region, including sites in London and Guildford.

Salary: £110k ‐ 130k (Neg DOE) plus bonus, car allowance and excellent benefits package.

Client: Our client is an integrated design and build solution provider operating in the water sector. They have over 1,000 staff working across eight regional centres, primarily supporting six long‐term water sector frameworks operating both on their own and increasingly in joint ventures and alliances. They have been awarded a programme of work to deliver non‐infrastructure water and wastewater projects for Thames Water.

Role Summary: You will report directly to the Framework Director and will be responsible for controlling the resources and accountable for all financial aspects of the framework and its projects to ensure continued improvement of targets set for turnover, margin and cash. Accountable for end‐to‐end project lifecycle performance and maintaining relationships with clients, partners and suppliers/subcontractors. The framework is preparing to deliver water and wastewater non‐infra projects in AMP8 ranging from £3m to £70m across the London & Guildford areas with a team of up to 300 people.

Responsibilities:

• Promote exceptional safety and delivery quality standards to direct and subcontracted work force.
• Develop and implement a strategy for improving the efficiency and effectiveness of the department.
• Develop and maintain a consistent mode of operation within the department.
• Ensure sufficient resources of a suitable calibre are available to meet the departmental requirements.
• Monitor the departmental and contract performance.
• Assist in developing and implementing the Framework Strategy.
• Provide input into tender finalisation.
• Establish and maintain good relationships with clients and their representatives.
• Establish and maintain good relationships with partners and key subcontractors and suppliers.
• Prepare framework level management reports.
• Ensure regional turnover variance to budget is within departmental targets.
• Ensure that Company procedures are developed and reviewed to ensure the smooth running of the department and its interface with other departments.
• Ensure that the Company quality procedures are fully implemented in the department.
• Ensure that the required quality records are maintained.
• Ensure all site non‐conformities are reported and approximate costs identified.
• Ensure all commercial aspects of the project are managed in a timely and proactive way giving accurate forecast and estimates.
• Understanding and implementing the Quality, Safety and Environmental Policies and Targets.
• Have detailed working knowledge and experience of project management practices from scheme conception through to end user acceptance.

Experience:

Essential:

• Able to work within strict deadlines.
• Experience in leading multi-disciplinary design and construction schemes.
• Excellent oral and written communicator with the ability to work in close partnership with clients and end users.
• Must be delivery driven with the ability to set targets and manage and motivate multi-disciplinary teams to deliver to time, cost and quality objectives.
• Extensive experience in large scale project delivery.
• Strategic, operational, technical and management skills.

Desirable:

• Experience in water and/or wastewater treatment plants.
• Chartered or near chartered in a construction or engineering discipline.
• Degree or equivalent qualification in a construction related discipline.

Benefits:

• Competitive salary.
• Hybrid Working.
• Car/car allowance.
• Bonus.
• 25 days holiday + Bank Holidays (with an additional 5 days available to buy).
• Contribution Pension scheme.
• Life Assurance.
• Health Insurance.
• Private Medical Insurance.
• Cycle to work scheme, discounts and savings Hub, Kids Pass etc.