Deputy COO in London

Location: London, with a minimum of 3 days per week in the office

Contract type: Full-time, permanent

Salary range: Competitive dependent upon experience

Reporting to: Chief Operating Officer (COO)

Deadline: Extended to Sunday 22 March at 6pm GMT via the application form on EJF's website.

About EJF

The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

About the role

This is a rare and exciting opportunity to play a central role in driving effective, efficient, and impactful global operations at one of the world's leading environmental and human rights organisations. As Deputy Chief Operating Officer, you will report directly to the COO and support the smooth, efficient, and ethical running of EJF's international operations across 16 countries on four continents. You will work at the heart of the organisation, supporting critical priorities such as donor relations, recruitment and retention, financial controls and development, safeguarding, risk and security, cybersecurity, and ensuring the compliance and efficient operation of offices around the world.

This is a senior operational role that offers broad responsibilities and meaningful engagement across global teams and strategic priorities. You will be a solutions-focused, highly organised, and values-driven individual who brings experience in HR, compliance, finance, and broader operations. This role is ideal for a professional seeking senior-level responsibility and broad, meaningful engagement across global teams and strategic priorities.

Key responsibilities

• Global administration and Office Management
  • Ensuring efficient day-to-day operations of EJF's global offices.
  • Supporting the development and maintenance of cost-effective, compliant and efficient systems.
• Finance and Organisational Integrity
  • Work closely with the finance team to ensure strong financial controls and systems are in place, robust against fraud and error.
  • Ensure operational systems work effectively when they interface with finance, such as ensuring compliance with country requirements and undertaking procurements.
  • The role will help ensure the finance team can provide exemplary, time-bound tracking of financial data and expenditure against agreed budgets and make recommendations on banking and investment opportunities and changing needs.
• Human Resources
  • Supporting and enhancing EJF's HR systems to ensure they are fit for purpose, equitable, and appropriate across all jurisdictions.
  • Coordinating and supporting Managers with effective recruitment processes globally.
  • Ensuring managers have the systems and tools they need to induct, manage, and retain staff, including guidance on management, issue escalation, and performance reviews.
• Fundraising Support and Donor Reporting
  • Leading the coordination of donor requests and reporting across global teams.
  • Actively engaging to support donor relations and fundraising.
  • Supporting decision-making relating to strategic priorities and new income streams.
• Safeguarding, Risk and Security
  • Overseeing the implementation of EJF's safeguarding policy and monitoring, ensuring consistency and compliance across countries.
  • Maintaining and regularly reviewing safety and security protocols, including digital systems and data security.
• Leadership and Coordination
  • Leading on the improvement and implementation of operational processes and systems across the organisation, ensuring buy in across teams.
  • Providing clear, detailed updates to the COO, where appropriate, to the Senior Management Team.
  • Deputising for the COO when required.
• IT and Artificial Intelligence
  • Ensuring that the IT, software systems and internal processes that the EJF team depend on are available, secure and cost-effective.
  • Contributing to EJF's approach to tech and innovation, particularly the effective, ethical use of AI.

Essential skills and experience

• Strong administrative and organisational skills.
• Financial literacy and experience working with finance systems, controls and protocols.
• At least five years' experience in HR, finance, operations or legal/compliance roles.
• Demonstrated experience managing or supporting recruitment and HR systems.
• Excellent interpersonal and communication skills, with the ability to work effectively across cultures and time zones.
• A proactive, solutions-focused mindset, with confidence, taking initiative and improving systems.
• Strong ethical commitment to safeguarding and equality.
• An interest in developing a career in NGO operations, preferably with experience in the sector.
• Ability to work both independently and collaboratively within a fast-paced environment.
• Fluency in English.

Desirable skills and experience

• Degree in a relevant discipline; relevant professional qualifications (e.g. CIPD, accountancy, legal) and additional relevant languages are desirable.

We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don't meet every requirement, we would still love to hear from you.

What We Offer

We offer a rewarding package designed to support your well-being, flexibility, and professional growth:

• 22 days' annual leave, increasing with each year of service, plus additional paid leave between Christmas and New Year.
• Generous pension scheme, with employer contributions increasing over time.
• Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).
• A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.

Application

To apply, please complete the application form on EJF's website by Sunday 22 March. This includes:

• A cover letter outlining your suitability for the role (max 2 pages).