Specialist Support Worker - Community Connector
Specialist Support Worker - Community Connector

Specialist Support Worker - Community Connector

Full-Time 29681 - 29681 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in achieving their goals and connect them to local resources.
  • Company: Join Look Ahead, a leading not-for-profit care provider in London.
  • Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while working in a dynamic community setting.
  • Qualifications: Experience in community work and a passion for mental health support.
  • Other info: Diverse and inclusive workplace with strong career progression opportunities.

The predicted salary is between 29681 - 29681 £ per year.

We are looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets. Salary: £29,681.60 per annum, 40 hours per week.

What You'll Do

  • Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
  • Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
  • Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
  • Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
  • Organise and facilitate educational and developmental training opportunities for customers.
  • Provide coordination and line management for Peer Support Workers.
  • Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
  • Build and sustain strong relationships with community partners to expand opportunities for customers.
  • Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About You

  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
  • Exudes a warm friendly presence and open behaviour.
  • Prefers working as part of a group or team.
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
  • Has a practical and logical mind and is naturally well organised.
  • Thrives on change and enjoys dynamic diverse environments.
  • Is confident with high levels of self-esteem.
  • Is respectful, articulate and sensitive in style of communication.
  • Is motivated towards excellence and improvement of personal performance with a can do attitude.

Essential

  • IT literate
  • Experience of working within communities with a diverse range of stakeholders.
  • Ability to research information from a range of sources.

Desirable

  • NVQ Level 2 or equivalent or experience within charity/social care sector.
  • Experience and understanding of mental health and social care services.

About Us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

  • Excellence and innovation
  • Caring and Compassionate
  • Inclusive and Trusted
  • Partnership and One-Team

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Specialist Support Worker - Community Connector employer: Environmental Dynamics International, Asia HQ

Look Ahead is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Tower Hamlets. With a strong commitment to employee growth, we offer numerous opportunities for professional development within our diverse mental health services. Our values of excellence, compassion, and partnership create a vibrant culture where every team member can thrive while making a meaningful impact in the community.
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Contact Detail:

Environmental Dynamics International, Asia HQ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Specialist Support Worker - Community Connector

✨Tip Number 1

Get to know the company! Before your interview, dive into Look Ahead's mission and values. Understanding their commitment to community and customer involvement will help you connect your experiences to what they care about.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Specialist Support Worker and be ready to share specific examples from your past.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and the work culture at Look Ahead. They might even give you a heads-up on what to emphasise during your chat!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Look Ahead team. Don’t miss out on this opportunity!

We think you need these skills to ace Specialist Support Worker - Community Connector

Empathy
Resilience
Co-production
Community Engagement
Organisational Skills
Relationship Building
Communication Skills
Teamwork
Adaptability
IT Literacy
Research Skills
Understanding of Mental Health
Experience in Social Care
Facilitation Skills
Motivational Skills

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!

Tailor Your Application: Make sure to customise your application for the Specialist Support Worker position. Highlight your relevant skills and experiences that align with our mission at Look Ahead. Show us why you’re the perfect fit for this role!

Show Your Passion: We love candidates who are genuinely passionate about mental health and community support. Use your application to express your enthusiasm for helping others and how you can contribute to our team’s goals.

Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application reflects your attention to detail and professionalism. And remember, apply through our website for the best chance!

How to prepare for a job interview at Environmental Dynamics International, Asia HQ

✨Know Your Community

Before the interview, take some time to research the local community in Tower Hamlets. Understand the resources, networks, and opportunities available for mental health support. This will show your potential employer that you’re proactive and genuinely interested in connecting customers with the right services.

✨Emphasise Co-Production

Be prepared to discuss how you would champion co-production in your role. Think of examples from your past experiences where you’ve involved customers in service design or delivery. Highlighting your understanding of this principle will resonate well with Look Ahead's mission.

✨Showcase Your Resilience

Given the nature of the role, it’s important to demonstrate your resilience and calmness under pressure. Prepare a few anecdotes that illustrate how you've handled challenging situations in the past, especially in a community or social care context. This will help convey your suitability for the dynamic environment.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the types of activities you might co-create with customers or how they measure success in their community engagement efforts. This shows your enthusiasm for the role and your commitment to making a positive impact.

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