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- Tasks: Support individuals in housing, manage referrals, and create action plans for better living conditions.
- Company: Leading not-for-profit care provider focused on social care and housing.
- Benefits: Generous annual leave, training opportunities, and employee support programmes.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Compassionate, resilient, and good communication skills; experience in housing or care is a plus.
- Other info: Join a diverse team committed to excellence and innovation in social care.
The predicted salary is between 21400 - 29600 £ per year.
FTC until 31.08.2026
We are looking for a kind, compassionate and resilient Housing Support Worker to join our Homelessness Social Care Service in Surrey. £25,437.98 per annum, working 35 hours per week. 7 hours per day weekends not included.
Benefits:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
What You’ll Do:
- Undertake key-working responsibilities for a caseload assigned by the Manager
- Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
- Undertake initial assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
- Create and review support/action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
- Develop and maintain links with key agencies and service providers in the local community
- Empower customers to ensure they receive the benefits and services they are entitled to
- Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
- Encourage and enable customers to adhere to all other conditions of their tenancies/licenses, e.g. maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
- Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About You:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self-development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can-do attitude
- Ability to cope positively with challenging and diverse behaviours
Essential:
- Use of own vehicle
- IT and functional skills
- Positive attitude and can-do approach
- Resilience
- Flexibility
- Good communication skills, written and verbally
Desirable:
- Experience working in homelessness, housing or support/care
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About Us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: Excellence and innovation, Caring and Compassionate, Inclusive and Trusted, Partnership and One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Housing Support Worker employer: Environmental Dynamics International, Asia HQ
Contact Detail:
Environmental Dynamics International, Asia HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Look Ahead and understanding their values. Be ready to discuss how your skills align with their mission of building better lives through social care and housing. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to resilience and customer focus. Use real-life examples from your experience to demonstrate how you’ve handled challenging situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Look Ahead. Let’s get you that Housing Support Worker role!
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Support Worker role. We want to see your passion for helping others shine through!
Showcase Your Communication Skills: Since good communication is key in this role, use clear and concise language in your application. We love seeing candidates who can articulate their thoughts well, both in writing and verbally.
Highlight Relevant Experience: If you've got experience in homelessness, housing, or social care, make it front and centre in your application. We’re looking for those who understand the challenges and can bring practical solutions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Environmental Dynamics International, Asia HQ
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the key responsibilities, like managing referrals and creating support plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
This role is all about kindness and compassion, so be ready to share examples from your past experiences where you've demonstrated these qualities. Whether it's helping someone in need or working as part of a team, highlight how your approach aligns with the values of Look Ahead.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and resilience. Think of situations where you've had to cope with challenging behaviours or adapt to change. Practising your responses will help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company culture is the right fit for you.
