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For Companies At a Glance
- Tasks: Engage with clients, manage enquiries, and support the sales team in a purpose-driven environment.
- Company: Join Environment Bank, a leader in restoring natural habitats across England.
- Benefits: Enjoy competitive pay, flexible working, generous leave, and ongoing career development.
- Why this job: Make a real impact on biodiversity while kickstarting your career in sales.
- Qualifications: Strong communication skills and a passion for the environment are essential.
- Other info: Be part of a diverse team committed to sustainability and innovation.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are looking for a motivated and personable Sales Development Representative, or Client Engagement Coordinator to join our dynamic commercial team at Environment Bank.
About Us
At Environment Bank, we’re working together to help restore natural habitats across England. Our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. Everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth.
About the Role
The ideal candidate will play a key role as the first point of contact for organisations looking to deliver Biodiversity Net Gain (BNG). You’ll manage incoming enquiries, respond to clients, and ensure information is directed to the right people across the business. This role is perfect for someone early in their career who enjoys engaging with people, and wants to gain hands‑on experience in a purpose‑led commercial environment.
Key Responsibilities
- Enquiry Management & Qualification: Ensure that all enquiries received via email, website or marketing efforts are logged, acknowledged and responded to promptly. Engage with potential clients to gather key information, qualify their requirements, and ensure they are directed to the appropriate team (e.g., Sales, Land or Partnerships). Deliver excellent customer service by maintaining a friendly and professional tone in all communications.
- CRM Management: Maintain accurate and up-to-date records in the CRM system (HubSpot), ensuring data integrity and smooth workflows. Support the implementation of CRM improvements and help identify opportunities to streamline processes.
- Team Support & Coordination: Support colleagues across the commercial team by assisting with follow‑ups, meeting coordination, and documentation during busy periods or annual leave.
- Opportunity Identification: Actively identify and flag any potential leads or partnership opportunities that arise through inbound enquiries.
EDI & Belonging
At the heart of Environment Bank are the people, who make it all possible. We employ individuals who share the same passion to live our Environment Bank mission and values. We believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status.
Requirements
- Previous experience in sales support, customer service or administrative roles (or a relevant degree with strong communication and organisational skills).
- Excellent written and verbal communication skills – confident speaking with clients by phone or email.
- Strong organisational skills and attention to detail.
- Experience with CRM systems (experience with HubSpot is a plus but not essential) and Microsoft 365.
- A collaborative, can‑do attitude with the ability to prioritise tasks effectively.
- An interest in the environment, sustainability or nature recovery.
Benefits
- Performance‑based annual bonus up to 10% of salary.
- Pension scheme with employer‑matched contributions at 6% of salary.
- 30 days of annual leave, plus paid bank holidays, birthday and wellbeing day.
- Option to purchase 5 additional days of annual leave after probation.
- Remote and hybrid flexible working options.
- Regional and departmental team co‑working days.
- Expenses‑paid whole company meet twice a year.
- Team fundraising and charity events.
- Ongoing career development with training and mentoring.
- Medical cash‑back scheme to cover everyday healthcare costs.
- Employee assistance mental wellbeing support.
- Enhanced sickness pay allowance.
Senior Level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Sales Development Representative employer: Environment Bank
Contact Detail:
Environment Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know the company inside out! Research Environment Bank's projects and values so you can speak confidently about how you align with their mission during interviews. This shows genuine interest and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals, which can be a game-changer in landing that role.
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself that highlights your skills and enthusiasm for the role. This will help you make a great first impression when engaging with potential clients or during interviews.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, send a thank-you email. It shows appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Your Passion for the Environment: When writing your application, let your enthusiasm for sustainability and nature recovery shine through. We want to see that you share our values and are genuinely excited about making a difference in biodiversity.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Development Representative role. Highlight relevant experience in sales support or customer service, and don’t forget to mention any CRM skills you have, especially if you’ve worked with HubSpot.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well so we can easily see your qualifications and how you fit into our team. Remember, first impressions count!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Environment Bank!
How to prepare for a job interview at Environment Bank
✨Know Your Stuff
Before the interview, dive deep into Environment Bank's mission and values. Understand their projects related to biodiversity and natural habitat restoration. This knowledge will not only impress your interviewers but also show that you're genuinely interested in contributing to their cause.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Prepare examples of how you've effectively engaged with clients or managed enquiries in previous roles. Practise articulating your thoughts clearly and confidently, as this will be crucial in demonstrating your fit for the role.
✨Be Ready to Discuss CRM Experience
Familiarise yourself with CRM systems, especially HubSpot if you can. Be prepared to discuss any relevant experience you have with managing data or improving processes. If you don’t have direct experience, think about how your organisational skills can translate to effective CRM management.
✨Emphasise Your Passion for the Environment
Environment Bank is all about sustainability and nature recovery. Share your personal connection to these topics and any relevant experiences that highlight your commitment. Whether it's volunteering, studying environmental science, or simply being an eco-conscious individual, let your passion shine through!
