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- Tasks: Support teams in managing water quality and resources while handling data and enquiries.
- Company: Join the Environment Agency, dedicated to protecting our environment and communities.
- Benefits: Enjoy flexible working, comprehensive training, and a supportive team culture.
- Why this job: Make a real impact on climate change and work in a diverse, inclusive environment.
- Qualifications: Team player with strong communication skills and a full UK driving licence required.
- Other info: Hybrid working model with opportunities for career development and incident management roles.
The predicted salary is between 24000 - 36000 £ per year.
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Job Description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
Job Description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.
We work in partnership with government, local councils, businesses, and communities to manage the impacts of climate change, perhaps the most serious long-term threat to the environment, people, and wildlife that we face.
You will be organised and enthusiastic and keen to work in a role where you can help make a better place for people and wildlife.
This is a varied role with no two days being quite the same.
You will:
- Support Team Leaders and Senior Environment Officers within the Land and Water teams.
- Respond to enquiries, ensuring that responses are within statutory deadlines.
- Handle team mailboxes, adhering to records management requirements and retention schedules.
- Manage filing systems to ensure that information is accurate, up-to-date and available for use.
- Help to compile case files for enforcement
- Review and analyse data
- Assist the area with debt recovery work, collating information using internal systems to recover the costs of our regulatory and incident response work.
- Handle procurement requests to maintain equipment and supplies
- Process simple permit and planning applications
- Support and maintain the in-hours Incident Duty Roster and support the duty desk
We offer an extensive range of employee benefits and are fully invested in developing team member’s skills and careers
The team
You will work within our Land and Water teams who are responsible for water quality, water resources and agricultural regulation.
Our teams are friendly and highly motivated in achieving outcomes for the environment and the communities we serve. We would love to hear from you if you are someone with a willingness to get involved and learn about what we do.
Experience/skills Required
- A great team worker who also works well independently with minimum supervision
- Positive attitude with a desire to contribute to a diverse and inclusive work culture
- Well-organised, able to prioritise effectively and have proven administrative experience
- Self-motivated and capable of problem solving
- Proficient written and verbal communication
- Thorough, with a keen eye for detail and accuracy when recording data and managing records
- Able to analyse data and present results in a suitable format
- Competent in use of Microsoft Office applications
A full UK driving licence is required
You will be supported to take up an appropriate incident management role.
We are an inclusive organisation committed to diversity, heath, safety and wellbeing
Contact and additional information
Responding to incidents is a central part of what we do, requiring you to have an incident role making yourself available to respond to incidents/provide business continuity support during an incident. This may attract an additional payment, full training and alternative working arrangements will be available to support you with your incident role.
The role will be based in Canterbury/Tonbridge/Abbeywood/Addington.
Interviews will be held towards the end of September.
For further details please contact Team Leaders Sian Kendall-Jones by email on sian.kendall-jones@environment-agency.gov.uk / Robin Morgan-Reece on robin.reece@environment-agency.gov.uk to arrange a call back.
You will work in a hybrid way, at home and from an office location. Travel to different offices across the area is required, occasionally to 3rd party sites, hire car system is available.
Competence 1
Communicates Effectively
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our \”EA capability dictionary\” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Using an example, describe how you have used a range of communication methods to present a message to an audience in a convincing way.
Competence 2
Data and Information Management
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our \”EA capability dictionary\” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Tell us about a time when you have had to analyse data and present the results to someone who had no prior knowledge of the subject.
Competence 3
Uses Initiative
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our \”EA capability dictionary\” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Tell us about a time you have used your initiative to support the achievement of an outcome or goal.
Role specific license requirements
Full UK Driving Licence
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Land & Water Technical Officer - 31760 employer: Environment Agency
Contact Detail:
Environment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Land & Water Technical Officer - 31760
✨Tip Number 1
Familiarise yourself with the Environment Agency's mission and values. Understanding their commitment to diversity and environmental protection will help you align your responses during interviews, showcasing your enthusiasm for their goals.
✨Tip Number 2
Prepare specific examples that demonstrate your problem-solving skills and ability to work both independently and as part of a team. Use the STAR method to structure your answers, making it easier for interviewers to see your potential fit for the role.
✨Tip Number 3
Brush up on your data analysis skills, as this role requires you to present findings clearly. Consider practicing how to explain complex data in simple terms, which will be crucial when discussing your experience in interviews.
✨Tip Number 4
Network with current or former employees of the Environment Agency if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Land & Water Technical Officer - 31760
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with these requirements.
Use the STAR Method: When answering competency questions, use the STAR (Situation, Task, Action, Result) method to structure your responses. This will help you clearly demonstrate your skills and experiences relevant to the role.
Highlight Relevant Experience: Make sure to emphasise any previous experience related to data management, communication, and teamwork. Provide specific examples that showcase your ability to handle similar tasks as mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Environment Agency
✨Understand the STAR Method
Familiarise yourself with the STAR (Situation, Task, Action, Result) technique for answering competency questions. This will help you structure your responses clearly and effectively, showcasing your skills and experiences relevant to the role.
✨Showcase Your Communication Skills
Prepare examples that demonstrate your ability to communicate effectively with diverse audiences. Highlight instances where you've used different communication methods to convey complex information, especially in relation to data analysis or environmental issues.
✨Emphasise Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Provide examples of how you've successfully handled multiple responsibilities, particularly in administrative roles, to show that you're well-organised and can thrive in a varied work environment.
✨Demonstrate Initiative and Problem-Solving
Think of situations where you've taken the initiative to solve a problem or improve a process. Share these examples during the interview to illustrate your proactive approach and ability to contribute positively to the team and organisation.
