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- Tasks: Support the I-STORM Board with project delivery and administration tasks.
- Company: Join the Environment Agency, a diverse organisation committed to inclusivity and environmental protection.
- Benefits: Enjoy flexible working options, training opportunities, and a supportive work culture.
- Why this job: Be part of an international network making a real impact on storm surge management.
- Qualifications: A Levels or equivalent preferred; skills in organisation, communication, and data management are essential.
- Other info: Hybrid working available; some travel may be required for international meetings.
The predicted salary is between 24258 - 26052 £ per year.
Business Support Officer (I-STORM) – 31203
Business Support Officer (I-STORM) – 31203
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Job Description
Do you want to work for an organisation that values difference and includes everyone?
Job Description
Do you want to work for an organisation that values difference and includes everyone?
Then the Environment Agency is the organisation for you!
We are fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns for all our vacancies, including job share.
The purpose of I-STORM (International Network of Storm Surge Barriers) is to share knowledge and experience, to promote and improve the management, maintenance and operation of Storm Surge Barriers.
The I-STORM Business Support Officer (BSO) role will support the I-STORM Board and Coordinator with the delivery of a wide range of projects and programmes of work. You will work closely and have an active involvement with international colleagues, to co-ordinate and manage delivery of the Network’s events and key objectives.
You will be the main administration support to the Network, and help with the Network’s communication, finances, and data management. In addition, you will help our members access the services, products and benefits provided through membership.
Typically the I-STORM BSO role will assist with a range of activities such as:
- provide team administration support to the I-STORM Board and Themes (expert working groups);
- organising (international) meetings and supporting delivery and follow up actions and assurance;
- provide recruitment and procurement support;
- records management handling and processing data, setting up new project workspaces, managing and assuring access requests;
- collaborating closely with the I-STORM Coordinator to support members;
- coordinating the I-STORM Website and managing updates and access requests to ensure data security;
The team
The I-STORM Network includes members of storm surge barrier professionals from the Rijkswaterstaat (Netherlands), Army Corps of Engineers (United States), Venice Water Authority (Italy), Environment Agency (England), various Barrier authorities, specialist contractors, consultants and learned Institutes.
At present the administrative and co-ordinating functions of the network are retained by the Environment Agency so in effect, you will be joining the I-STORM Network as an Environment Agency employee and afforded all the associated benefits and flexibility.
Experience/skills Required
A Levels (or equivalent) are desirable. Subjects that are particularly advantageous include maths/statistics, geography, engineering, English, environmental studies, business studies, economics and computer science. Other skills advantageous to the job description will include:
- Attention to detail to ensure tasks are completed on time and to a high standard;
- Good organisational skills including prioritising an interesting and varied workload;
- Experience in event management
Confidence in using MS Office;
- Understanding how to collate and maintain accurate information and present it in a user-friendly way;
- Experience of managing websites and information in a variety of formats;
- Networking, engagement and influencing skills.
Contact and additional information
You’ll have an incident management objective in your development plan. We’ll support you to find a role to suit your circumstances. Appropriate training will be given.
You’ll have an EA London office base location, as a national role the working location is flexible / hybrid.
We use smart tools to stay connected and reduce travel, some travel including international and overnights may be required.
Please see Candidate / Additional Information Pack for information. Any queries, contact Thomas.trapman@environment-agency.gov.
Interviews will be held within two weeks of the closing date. Interviews are provisionally planned for week commencing 14th July 2025
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post.
Competence 1
Achieves Results
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our \”EA capability dictionary\” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Please provide an example of a time you have demonstrated the competency in the question set out below (the answer you provide will be assessed as part of your application):
Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.
Tell us about a time when you had to take responsibility for delivery of a project deliverable or piece of work supporting a key business objective.
- What did you have to take personal responsibility for?
- Why was this so important?
- How did you ensure the objective was achieved?
Competence 2
Communicates Effectively
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our \”EA capability dictionary\” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Please provide an example of a time you have demonstrated the competency in the question set out below (the answer you provide will be assessed as part of your application):
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Working with stakeholders and other teams to convey and present messages clearly and using a variety of methods to ensure they are understood.
Tell us about an occasion when you have had to present or convey information to an audience through speech or writing.
- Who were the audience?
What methods did you use
- How did you ensure they understood all of the information?
Competence 3
Data and Information Management
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our \”EA capability dictionary\” You may find it helpful to research the STAR (Situation, Task, Action, Result) approach when formulating your response.
Please provide an example of a time you have demonstrated the competency in the question set out below (the answer you provide will be assessed as part of your application):
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. Handling and processing data, setting up new project workspaces, sharepoint administration and file management.
Describe a time you had to manage a lot of information or data in order to support a piece of work.
- What sort of information did this involve?
- How did you approach the task and what did you learn?
- How would you approach a similar situation now?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
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Business Support Officer (I-STORM) - 31203 employer: Environment Agency
Contact Detail:
Environment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (I-STORM) - 31203
✨Tip Number 1
Familiarise yourself with the I-STORM initiative and its objectives. Understanding the specific projects and goals of the network will help you demonstrate your enthusiasm and knowledge during interviews, making you a more appealing candidate.
✨Tip Number 2
Network with professionals in the field of storm surge barriers and environmental management. Engaging with current members or attending related events can provide insights and connections that may give you an edge in the application process.
✨Tip Number 3
Brush up on your organisational and event management skills. Since the role involves coordinating international meetings and managing various projects, showcasing your ability to handle multiple tasks efficiently will be crucial.
✨Tip Number 4
Prepare to discuss your experience with data management and communication tools. Being able to articulate how you've successfully managed information and communicated effectively in past roles will highlight your suitability for the Business Support Officer position.
We think you need these skills to ace Business Support Officer (I-STORM) - 31203
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Business Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Use the STAR Method: When answering competency questions, use the STAR (Situation, Task, Action, Result) method to structure your responses. This will help you clearly demonstrate your skills and experiences relevant to the role.
Highlight Relevant Skills: Make sure to emphasise your organisational skills, attention to detail, and experience with data management and event coordination. Provide specific examples that showcase these abilities in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Environment Agency
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Business Support Officer role. Familiarise yourself with I-STORM's objectives and how your skills can contribute to their success.
✨Prepare STAR Responses
Use the STAR (Situation, Task, Action, Result) method to prepare for competency-based questions. Think of specific examples from your past experiences that demonstrate your ability to achieve results, communicate effectively, and manage data.
✨Showcase Your Organisational Skills
Highlight your organisational skills during the interview. Discuss how you prioritise tasks and manage multiple projects, especially in a fast-paced environment. Be ready to provide examples of how you've successfully organised events or managed information.
✨Engage with the Interviewers
During the interview, engage actively with the interviewers. Listen carefully to their questions, ask clarifying questions if needed, and ensure you convey your ideas clearly. This will demonstrate your communication skills and ability to collaborate effectively.
